Practice Manager I

Overview Sentara Urgent Care J. Clyde Morris in Newport News, VA is now hiring a Full Time Practice Manager I! Location Newport News, VA Work Shift Swing Shift Clinic Hours Monday-Friday 8:00AM - 8:00PM Saturday and Sunday 8:00AM - 4:00PM Responsibilities The Practice Manager I, Urgent Care is responsible for the daily operations of one urgent care practice, ensuring high-quality patient care and overall efficiency. This role involves direct patient care, supervision of clinical and administrative staff, and the implementation of policies and procedures to optimize workflows, patient satisfaction, and financial performance. Performs clinical functions while helping to ensure that the practice provides the highest quality of patient care and patient experience. Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and urgent care/ambulatory care policies, regulations, and standards of care. Responsible for the hiring, onboarding, and training of all non-provider staff. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance. BLS must be obtained with 90 days of hire. Education High school diploma (Required) Experience Clinical - 2 years (Required) Leadership - 1 year (Required) Acute or walk-in care experience such as urgent care/emergency department experience (Preferred) Benefits Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. #J-18808-Ljbffr