Enterprise Account Manager
Instawork
About the Role Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI‑powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. We are looking for an Account Manager to bring our staffing solutions to large businesses within the Midwest markets. The role reports to the Account Growth Leader and manages a portfolio of top‑tier assigned customers, develops new business from existing clients, and actively seeks expansion opportunities to grow overall client revenue. Who You Are (Qualifications) 3+ years of industry expertise in software, human capital management technology, staffing, or recruiting industry sales Consistent achievement of sales goals Excellent communication skills and a consultative approach to identifying problems and finding solutions Takes ownership of problems and proactively seeks timely resolution Proficient in Salesforce Ability to play well with members of your team through collaboration and sharing of learned insights Passion for Instawork and a strong motivation to maximize revenue and impact on the business Drive and willingness to exceed expectations with a strong work ethic Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems What You’ll Do (Responsibilities) Develop and maintain strong relationships with accounts with a long‑term partnership vision in mind Own both growth and retention metrics for a portfolio of customer accounts Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue Identify, prioritize, and track progress towards key account metrics and annual quota Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership Collaborate with internal stakeholders across product, engineering, community operations, and finance Present to a wide audience of potential buyers including C‑level and executive sponsors both in person and virtually Benefits (TX Based Applicants) The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay) Eligibility for equity in the form of stock options Eligibility for Instawork benefits, including: A variety of medical, dental, and vision plans with coverage beginning on the date of hire Flexible paid time off At least 8 paid company holidays annually Phone stipend Commuter stipend Supplemental pay on qualified leaves Employee health savings accounts (HSA) contribution Flexible spending plans 401(k) plan Perkspot – discount program through Lumity Our Values Empathy, Trust & Candor – We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. Bias for Action – We practice high‑velocity decision‑making, clear‑eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! Always Be Learning – We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. Act Like an Owner – We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. As set forth in Instawork’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr
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