Implementation Manager

Responsibilities Lead full lifecycle SaaS implementations from discovery through go-live Manage multiple concurrent client projects, timelines, and deliverables Develop and maintain detailed project plans and track progress Facilitate client workshops and requirements sessions Serve as the primary point of contact for client project teams Document processes, requirements, and configuration specifications Partner with Sales, Product, and Client Success teams for seamless handoffs Requirements 3 to 5 years of experience in SaaS implementation, project management, or consulting Strong client-facing and relationship management skills Proven success managing complex, multi-stakeholder projects Proficiency in project management planning and risk management Excellent verbal and written communication skills Strong problem-solving mindset Preferred Qualifications Experience working with colleges, universities, or the education sector Familiarity with agile environments Benefits Competitive salary and annual bonus Flexible PTO Full medical, dental, and vision coverage 401K with generous company match Company-paid life and disability insurance About the Company PeopleGrove empowers colleges and universities to deliver meaningful engagement and hands-on learning that drives measurable outcomes for students, alumni, programs, and institutions. #J-18808-Ljbffr PeopleGrove