Contract Administrator

Supporting the Contract Sales organization, the part-time Contract Administrator will manage maintenance contracts, respond to customer inquiries, and ensure data accuracy while providing excellent customer service in a remote capacity. Key responsibilities Provide responsive and professional customer service while supporting sales and contract administration Assist with managing new and existing maintenance contracts and support renewal processes Collaborate with internal teams to ensure accurate contract documentation and entitlement verification Required qualifications Bachelor's degree preferred or relevant experience in sales, customer support, or contract administration Entry-level role; prior experience in a customer support or sales support environment is a plus Proficient in Microsoft Office (Outlook, Word, and Excel) Experience with NetSuite, ERMA, or similar systems preferred Strong attention to detail with excellent organizational and time management skills