CSR - Customer Service Representative

Job Description

Job Description

Business to Business sales experience is required

Printing experience preferred

Are you a people person? Like to get out from behind a desk every now and then? Find joy in helping customers solve their business challenges. Consider a position in sales at Sir Speedy. Responsibilities revolve around serving our existing clients and growing new relationships. From prospecting and monitoring competition to delivering presentations and managing orders, sales is a rewarding career choice with limitless potential. Opportunities are endless if you have the drive and determination to seek out and land new accounts.
Primary Responsibilities:

• Find and create new sales opportunities within prospects and existing customers
• Advance those opportunities through schedule appointments and solution selling
• Align our products and services to help our customers meet their business objectives
• Effectively communicate with your support team to ensure customer satisfaction and on time delivery of services
• Stay up to date on industry, technology and trends
• Manage your sales pipeline to meet sales goals
• Develop rapport and build relationships with local business community
• Other duties as assigned by manager

Expectations:

• Conduct 10 pre-set prospect/customer appointments per week
• Maintain records in provided CRM tool
• Accurately provide specifications for all customer projects
• Follow up with all prospects and customers with a sense of urgency and in a timely manner
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• REQUIRED: Be able to calculate quotes for customers

Job Type: Full-time

Benefits:

• Flexible schedule
• Paid time off

Application Question(s):

• Do you have experience in calculating quotes and in the printing industry (e.g., bindery, signs, etc)?

Work Location: In person