Proposal Consultant II

Proposal Consultant II

The Proposal Consultant II develops, writes, and edits proposal responses of moderate to advanced complexity. Proposal requests may cover the self-insured, government, and managed care lines of business. Proposal support includes both potential and existing clients and covers the procurement life cycle from RFP release to award of business.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Analyze each RFP and RFI assigned.
• Complete each RFP and RFI assigned:
  • Review and interpret key proposal requirements and identify issues or concerns that need resolution prior to submission of response.
  • Manage internal communication related to each project (e.g., host proposal kick-off call, maintain files on SharePoint, clear communication with internal stakeholders, etc.)
  • Utilize proposal database, proposal department processes, and SMEs to write, research, and coordinate proposal responses and additional information responses.
  • Apply industry and proposal knowledge to craft compelling, client-specific, narratives and solutions that address the client's unique and specific needs and showcase the organization's unique value proposition.
  • Complete color team reviews aligned with internal timelines.
  • Work with proposal management and sales to implement edits and ensure responses are accurate.
  • Interface and coordinate with underwriting to support completion of MedImpact pricing within the proposal files and RFP questions.
  • Develop proposal attachments, such as forms, report packages, flowcharts, implementation schedules, and sample communication materials, as required.
  • Proofread and perform quality assurance checks on all documents to ensure that proposals are properly completed, packaged, and submitted in a timely and in accordance with all stated proposal requirements.
• Complete multiple, complex projects (e.g., state employers, large health systems, managed care organizations, etc.) with competing deadlines simultaneously, adhering to internal and external deadlines for each project. RFPs may be completed in Excel, Word, or via third party proposal software, as directed by each individual procurement.
• Adherence to effective and efficient proposal processes is required, including logging/tracking response inputs, communicating with team members [internal and external], and drafting/editing text.
• Leverage proposal and PBM knowledge to provide thoughtful insight into process improvement, technology use enhancements, etc.
• Provide proposal management and information support to MedImpact's clients and business partners in response to client support tasks, if necessary.
• When required, work with production coordinator to produce printed materials and electronic media.
  • Confirm that all production materials meet specifications outlined in RFP.
  • Review shipping labels and package deliverables for shipping according to instructions in RFP.
• Provides new or modified responses to database team as they are developed and approved to maintain RFP answer library.
• Upon award of business, complete internal processes and communications to support contract preparation.
• Assist in training new staff, as needed. Provide functional training to new employees and assist in professional development for existing employees.
• Assists other department staff as required based on business needs.
• Maintain accurate proposal information, and communicate with some analytics teams, in CRM.

Supervisory Responsibilities

No supervisory responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 5+ years' experience or equivalent combination of education and experience, and 2 years of SME in respective areas

Computer Skills

Proficiency in MS Office suite (SharePoint, Word, Excel, Outlook).

Experience using proposal automation software preferred.

Certificates, Licenses, Registrations

None required.

Other Skills and Abilities

• Professional writing, editing, and communication skills.
• Ability to handle competing deadlines and quickly changing priorities.
• Work well under pressure.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive for Results

Peer Relations

Time Management

Dealing with Ambiguity

Learning on the Fly

Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, at weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires no travel however attendance may be required at various local conferences and meetings.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

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