Administrative Sales Assistant

At Tom James Company, an administrative assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This role directly supports the top-producing sales professional amongst a team of hard-working individuals.

Location: Atlanta, GA

Daily in office attendance required

Compensation: $40,000–$50,000
Includes a monthly performance-based bonus with eligibility beginning after 6 months of employment

We offer a generous PTO plan, paid holidays, and a 401(k) plan. A full range of medical, financial, and/or other benefits available on an op-in basis

Employment Status: Full-time, 40 hours per week; hourly/non-exempt

Responsibilities:

• Proactive calendar management in a fast-paced, high volume, and constantly evolving client service environment

• Organizing and scheduling client appointments and fittings

• Exercising knowledge of geography and timeline layout based off location

• Manage and maintain incoming texts and emails through the sales professional

• Sending reminders & appointment confirmations daily

• Monitoring all open orders and consistently checking on order statuses

• Building relationships with the factory leads and maintaining communication with necessary contacts

• Organize communication tracking and maintain current statuses

• Accompany sales professional on a full day of client meetings once a week, gaining knowledge of the business and covering weekly responsibilities

• Coordinating and maintaining all client orders/files

• Communicating regularly with the sales professional and other members of the store team

• Maintaining a professional image when contacting factories, corporate office, clients, and outside vendors

• Sending monthly product texts to clients as needed

• Meeting with the sales professional to set goals and expectations monthly

• Organizing inventory alongside teammates

• Pursuing efficiencies for processes and communication as needed

• Picking up and delivering client items as needed

• Entering customer data into CRM system

Requirements:

• Two years’ office-related experience is required

• Experience with a sales-oriented environment is preferred

• On-site attendance is required

• Confident worker & team player

• Strong communication skills (verbal & written)

• Proactive problem-solving skills

• Excellent organizational skills

• Outstanding time management skills

• Professional customer service skills

• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

• Possesses basic accounting skills (such as balancing accounts)

• Enjoys being flexible and multitasking

• Motivated to tackle challenges

• Able to bend and lift 30 lbs.

• Valid Driver’s License required