AREA LEASING SUPPORT MANAGER

Job Description

Job Description

Area Leasing Support Manager
Job Descriptions

Position Summary:
The Area Leasing Support Manager is responsible for providing leasing support across the portfolio to ensure occupancy goals are achieved and maintained. This role is results-oriented, deadline-driven, and highly focused on supporting the leasing team, driving leasing performance, and ensuring exceptional resident experience. The Area Leasing Support Manager will monitor and follow up on all leads and inquiries, assist with leasing across property types (single-family homes, build-to-rent communities, condominiums, and multi-family), and provide coverage at properties as needed.

Key Responsibilities:

• Support leasing staff across the portfolio by providing guidance, training, and coverage when needed.
• Monitor, track, and follow up on all leads and inquiries to maximize conversion rates.
• Lease single-family homes, build-to-rent communities, condominiums, and multi-family units as assigned.
• Provide on-site coverage at properties in the absence of leasing staff to ensure seamless operations.
• Ensure all move-ins are cleared, units are rent-ready, and residents receive a smooth transition into their new homes.
• Process and clear all move-outs from ADT (or related systems) in a timely and accurate manner.
• Collaborate with property teams to achieve occupancy and revenue goals.
• Conduct regular property visits to support staff, monitor leasing performance, Inspect property and ensure marketing/advertising materials are accurate and up to date.
• Assist with new hire onboarding and training for leasing agents to ensure consistency in leasing practices.
• Review market surveys and provide feedback to ensure pricing remains competitive within the market.
• Assist in implementing leasing and marketing strategies to drive traffic and improve occupancy.
• Maintain accurate leasing records and prepare required reports by established deadlines.
• Provide excellent customer service to prospective and current residents by addressing inquiries, concerns, and service needs promptly.
• Uphold compliance with fair housing laws, company policies, and industry regulations.
• Support other property management functions as directed by leadership.

Qualifications :

• 4 years of property management or leasing experience, with multi-site or supervisory experience preferred.
• Proven experience in leasing, property management, or a related field.
• Strong organizational and time-management skills with the ability to meet deadlines.
• Results-oriented with the ability to drive leasing performance and occupancy goals.
• Excellent communication and interpersonal skills; able to effectively support and motivate staff.
• Knowledge of Fair Housing laws and leasing compliance requirements.
• Proficiency in property management software and Microsoft Office Suite.
• Flexibility to travel across assigned portfolio as needed.
• Proven track record of meeting leasing goals and driving occupancy performance.

Key Competencies:

• Leadership and team support
• Strong customer service orientation
• Problem-solving and decision-making
• Accountability and attention to detail
• Flexibility and adaptability
• Professionalism and integrity

Work Environment:
This position requires travel between properties and flexibility to provide on-site coverage when necessary. Some weekend availability may be required based on property needs.

Salary: $56,000 to 62,000

 

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