Membership Sales Associate (Program Advisor)- Shavano Park
Stretchlab San Antonio
Sales Associate (Program Advisor) – Shavano Park
Location: San Antonio, TX (Multiple Locations)
Job Type: Full-Time / Part-Time
Reports To: Studio General Manager
Compensation: Base Pay + Commission
Who We Are
StretchLab is the industry leader in one-on-one assisted stretching. Our mission is to help people move better, feel better, and live better through a structured, results-driven approach to mobility.
At StretchLab San Antonio, we don’t sell sessions—we deliver personalized programs designed to create long-term results . Our team operates with a high-performance mindset built on accountability, consistency, and ownership.
About the Role
We are hiring Sales Associates (Program Advisors) who are driven to grow our membership base, execute a proven sales process, and deliver a world-class client experience.
This is a sales-focused role , not a front desk position.
You will be responsible for:
Following up with leads
Booking first visit assessments
Supporting the in-studio experience
Closing clients into personalized stretch programs
You will report directly to the Studio General Manager and play a key role in achieving studio revenue and membership goals.
What You’ll Do
Drive Sales & Revenue Growth
Execute the full sales cycle: lead follow-up → appointment booking → in-studio support → closing
Recommend the right program based on client goals (not just a one-time service)
Achieve monthly targets for:
Appointments booked
Shows
New Membership Units (NMUs)
Starter Packs
Maintain a 50%+ close rate on qualified prospects
Generate Leads & Build Community
Perform daily outreach to new and existing leads (calls, texts, emails)
Meet and exceed activity expectations:
50+ prospect contacts per day
Weekly text and email campaigns
Consistent social media engagement
Help drive organic leads through referrals, events, and partnerships
Participate in and support local marketing events and pop-ups
Deliver an Exceptional Client Experience
Ensure every client interaction is professional, welcoming, and educational
Reinforce the value of consistency, progression, and long-term results
Build relationships that drive retention and referrals
Support Studio Operations
Use ClubReady (CRM) to manage leads, appointments, and sales tracking
Maintain accurate records and follow-ups
Support studio cleanliness and organization
Participate in team trainings and performance coaching
What We’re Looking For
Must-Have Skills
Strong sales, communication, and interpersonal skills
Confidence in presenting and closing
Ability to multitask and stay organized in a fast-paced environment
Basic computer and CRM proficiency
Preferred Experience
Sales experience (fitness, wellness, retail, or service industry)
Experience with CRM systems (ClubReady, Club OS, etc.)
Interest in fitness, health, or mobility
Who You Are
You take ownership of your results
You are goal-driven and competitive
You are comfortable having direct sales conversations
You understand that activity drives performance
You are coachable and committed to improving daily
You thrive in a team-first, high-accountability environment
Schedule Requirements
Flexible schedule (full-time or part-time)
Must be available for evenings and weekends
Availability may vary based on studio and event needs
Compensation & Benefits
Competitive base hourly pay (based on experience)
Commission on collected revenue
Career growth opportunities into leadership roles
Employee discounts on retail and services
Growth Opportunities
We promote from within. Top performers have the opportunity to grow into:
Assistant Sales Manager
General Manager
Multi-Unit Leadership Roles
Our Culture
At StretchLab San Antonio, everyone is responsible for results .
We operate on clear expectations and performance standards. Success comes from consistent execution of the fundamentals —and we support our team with the training, coaching, and systems to win.
One Team. One Standard. Beyond Reproach.
Apply Today
If you’re ready to be part of a high-performance team and build a career in fitness sales, we want to hear from you.
Equal Opportunity Employer
StretchLab San Antonio is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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