AI-Driven Technical Support Specialist

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Alloy.ai in Washington DC is seeking a Customer Support Specialist to diagnose data issues, provide Tier 2/3 support, and create knowledge content. You will collaborate with engineering, data operations, and account management to resolve root causes and improve the AI knowledge base. You will triage tickets, respond to customers, and help train onboarding materials, while using structured data and AI tools to streamline investigations. #J-18808-Ljbffr Uncover

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Vacancy posted 2 days ago

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