Billing Manager

Prestigious International Law firm is looking for a Billing Manager to join their team! Client Accounting Provides strategic oversight to the billing and collections process for assigned offices, in alignment with partner billing and collection objectives. Develops and maintains deep knowledge of Firm processes and applications (e.g., Aderant, MS Office) as they relate to Client Accounting. Responsible for day-to-day operations of department. Maintains up-to-date billing and collections information on the intranet. Handles complex billing and client analysis projects. Reviews and resolves outstanding billing issues. Analyzes reports to identify trends and develop effective billing/collection strategies. Meets with partners to discuss goals, objectives, and issues and documents discussion for follow-up actions. Communicates with clients on behalf of partners as needed. Prepares bills, internal forms, backup documentation, write-offs, transfers, retainer/on-account applications, and follow up on processing. Communicates evolving situations to senior management and suggests solutions. Advises employees on escalation of critical or sensitive billing matters. Oversees department projects, day-to-day operations, and long-range plans for assigned offices. Provides ongoing coaching and collaborates on quality improvements and/or enhancements to department operating efficiency. Develops and communicates departmental guidelines and procedures. Participates in the interviewing, selection, and training process. Ensures accurate and timely responses to requests for departmental services. Identifies training needs within the department and assists in developing training courses. Periodically travels to assigned offices. Qualifications Proficiency with Firm computer systems (Aderant, MS Office) and ability to learn new systems. Minimum of eight years of directly related experience in a law firm or professional services environment. Seven years of management experience. Experience with Aderant or similar accounting software applications. #J-18808-Ljbffr