Quality Assurance Manager

Senior Manager, Food Safety & Quality AssuranceLocation: Bethesda, MDPurpose: The Senior Manager, Food Safety & Quality Assurance (FS & QA), Commissary Regulations & Supplier Onboarding is responsible for managing commissary food safety plans and FDA registrations and for ensuring the safety of food and beverage suppliers contracted by Avolta North America.Essential Functions:Creates and maintains a database of commissary operations to include commissary contacts, site specific scope of production, Food Safety Plans, and FDA Registration numbersEnsures each supplier is vetted and annually recertified for appropriate food safety audits, practices, and registrations as required by Avolta and regulatory authoritiesCreate job aids and SOPs to ensure compliance with regulations; provides FSMA training and annual refresher training to management and commissary staffChampions a positive food safety culture, helping Operations achieve active managerial control by demonstrating knowledge, with a focus on brand protection through education and collaborationReviews supplier audits to ensure compliance for sanitation, GMP's, food security and defense and coaches' suppliers regarding next steps to make improvementsSupports with follow up on product recalls or withdrawalsDevelops and maintains effective collaborative working relationship with Supply Chain and Operations management teams to assure food safety compliance and reduce potential company liability and riskActively participates in industry events and technical associations such as the National Restaurant Association (NRA) FS-QA group and the National Environmental Health Association (NEHA), Conference for Food Protection (CFP)Reporting Relationship: This position reports to the Director of Food Safety & Quality Assurance, Regulatory & Supplier OnboardingMinimum Qualifications, Knowledge, Skills, and Work Environment:Education and Experience: The combination of education and professional experience must exceed 6 years:In a leadership role: Requires 2 years of experience partnering with senior-level operations team members engaged in executing Food Safety & Quality Assurance programsIn a technical role: Requires 6 years of experience engaged in delivering Food Safety & Quality Assurance programsA bachelor's degree in a program related to the functional area can count for 2 of the six-year requirementAn MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the six-year requirementIn the industry: 3-5 years of Hospitality/ F&B experienceServSafe Food Safety Certification requiredCP-FS (Certified Professional Food Safety) preferredSpecialized Training: Training that leads to technical expertise in FDA Model Food Code, FSMA, Code of Federal Regulations, General Microbiology, Public Health Training that leads to an in-depth knowledge of legal and regulatory ramifications of the food safety areaSpecialized Skillset/Competencies/Traits: Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive resultsLocation/Travel: This position is based at the F&B Center of Excellence in Bethesda, MD Requires up to 25% travel to airport locationsAvolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").