Library - Museum Associate - FV Discovery Hangar

Description Museum Associate – French Valley Discovery Hangar (P/T Positions 20-25 hours $18.50 - $18.75 HR.) The Museum Associate supports the overall operations of the French Valley Discovery Hangar by providing excellent visitor service and assisting with daily museum functions. This is a hands‑on role for someone who enjoys working with the public in a unique cultural setting and helping create a welcoming, engaging experience for every guest. This position also assists with museum programs and events, including basic event support and coordination as needed. Primary Responsibilities Provide quality customer service to visitors, guests, and the public. Assist visitors and guests by answering questions and providing information about the museum, programs, and events. Assist with ticket sales with high accuracy and attention to detail. Support and promote museum programs and events through visitor engagement and basic outreach assistance. Assist with event and facility readiness, including set‑up, tear‑down, resetting spaces after events, and helping maintain a clean and organized environment. Provide feedback and recommendations to support a positive visitor experience. Perform other duties as assigned. Requirements High school diploma or equivalent required. 1+ years of previous museum, retail, hospitality, or customer service experience preferred. Must be outgoing, customer service oriented, and willing to adapt to a fast‑paced museum environment. Ability to follow detailed instructions. Strong teamwork skills with a positive attitude. Excellent customer service and communication skills. Ability to adapt to a changing work schedule, including evening and weekend shifts. Frequent carrying and lifting of museum materials is required. Position requires long periods of standing and the ability to push and pull 20 pounds. Docents and Volunteer Opportunites also available. #J-18808-Ljbffr King William County Library System