Administrative Assistant

Interested in making a difference in the lives of others? Click on a position below to complete an application. Employment at UCP of Western Massachusetts, Inc. UCP of Western Massachusetts is looking for dedicated, enthusiastic professionals with an interest in a rewarding career working with children or adults with disabilities in the community. We provide a positive and supportive work environment for our employees. Our team members come from all backgrounds with a wide array of talents and interest and we expect all our employees to strive to support UCP’s values of mutual respect and dignity, upholding confidentiality, full involvement in community life for individuals with disabilities, non‑discrimination and teamwork. All positions require a minimum of a high school diploma or GED. Post‑offer background checks will be conducted. UCP of Western Massachusetts is a drug‑free workplace. UCP of Western Massachusetts is committed to the full inclusion of all qualified individuals. As part of this commitment, UCP will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at View phone number on click.appcast.io. Position: Administrative Assistant Location: Pittsfield, MA Remote Status: On‑Site Job Id: 417 # of Openings: 1 Administrative Assistant‑ Community Living Options Job Type: Part Time Schedule: 20 hours per week Location: Pittsfield, MA Position Description The Community Living Options Administrative Assistant helps complete tasks relating to Transitional Assistance (TA)/Housing Search Entity (HSE) working alongside the Community Living Options Coordinator (CLOC). The goal of this role is to assist in helping participants transition from long‑term care to community living. This role also provides general administrative support to the Community Living Options department. All work is completed in compliance with the Provider Manuals for the ABI/MFP Waiver programs. Responsibilities Conduct weekly searches of Housing Navigator Website for new housing applications, waitlists and lottery opportunities. Assist with Housing Search Entity Referrals by completing housing applications and obtaining supporting documents. Organize, maintain and electronic files as well as paper documentation. Upload relevant documents into the MassAbility portal. Collect and ensure member information and related documentation for all programs are accurate, current, and properly filed in a timely manner. Assist with documenting activity for billing. Maintain current referrals, related documentation, and Transitional Assistance plans. Back up point of contact for program members. Assist with Transitional Assistance purchases/wish list. Organize purchase orders, receipts, and track shipment dates for TA purchases. Coordinate receipt and delivery of Transitional Assistance orders and assist with in‑home setup as needed. Qualifications A high school diploma or equivalent Basic proficiency in computer/search skills. Office 365 knowledge preferred with the ability to learn new systems and software required. Typing, filing, data entry and telephone skills Knowledge of local community resources and community‑based providers, and UCP programming preferred. Prior knowledge and experience with navigating housing applications including subsidized and low‑income housing is preferred. Excellent verbal and written communication skills. Strong interpersonal skills Cultural competency with service population Ability to maintain respect, confidentiality, and privacy of members. Strong organizational and time management skills, including the ability to work independently and be self‑motivated. Comfortable with troubleshooting, and fast paced and well‑organized. Ability to organize work, prioritize tasks, follow through on activities and meet deadlines. Detail oriented Ability to work flexible hours as needed. Ability and desire to work in a team environment. Must possess a cell phone capable of installing an approved MFA security app. Ability to conduct errands outside of the office, such as picking up documents and meeting deliveries in a timely manner. Satisfactory CORI, SORI, DPPC, National Fingerprint background checks. 403(b) retirement plan with agency match to support your future Mileage reimbursement for business travel Employee referral bonus program – bring great people to a great place Employee Assistance Program for you and your household About Us UCP of Western Massachusetts is part of the national UCP affiliate network and is proud to serve individuals with disabilities and their families across the region. We offer a wide range of community‑based programs, including Assistive Technology, Early Intervention, Individual and Family Support, and Adult Family Care. We are committed to delivering high‑quality, person‑centered care. Our work is guided by four core values: Respect, Integrity, Communication, and Empathy. At UCP, we believe in creating a Life Without Limits for people of all abilities. We’re looking for team members who share our passion and dedication to making a difference. Learn more about our mission and programs at ucpwma.org. Benefits We offer a comprehensive benefits package to eligible employees including: Direct Deposit Retirement Plan 403(b) with employer match Long Term Disability Life Insurance AFLAC Voluntary Benefits Employee Assistance Program (EAP) Vacation Accrual Personal Leave 13 Paid Holidays Discounted YMCA Gym Membership Flexible Spending Accounts Pet Insurance Job Requirements All Paid and Volunteer Roles at UCP Require: A successful CORI and SORI background check. Endorsement of UCP’s Guiding Principles of respect, integrity, communication, and empathy. Professional Roles Working with Children and/ or Vulnerable Adults also Require: Medical clearance for communicable disease DPPC background check National fingerprint check Valid driver’s license and motor vehicle check, and availability of an insured private vehicle Please contact Human Resources at View phone number on click.appcast.io or through the contact link below. Serving Berkshire, Franklin, Hampshire, and Hampden Counties in Western Massachusetts. 208 West Street Pittsfield, MA 01201 Phone/TTY: View phone number on click.appcast.io Fax: View phone number on click.appcast.io Administrative Offices 75 S. Church Street, Ste. 201 Pittsfield MA 01201 Phone/TTY: View phone number on click.appcast.io Fax: View phone number on click.appcast.io 2260 Westfield Street, Unit 5 West Springfield, MA 01089 Phone/TTY: View phone number on click.appcast.io #J-18808-Ljbffr