Personal Lines Account Manager - Independent Insurance Agency - Base Salary to 60k/year - Franklin,
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Job Description
Job Description
Personal Lines Account Manager - Independent Insurance Agency - Base Salary to 60k/year - Franklin, TN
- Our client, a growing independent insurance agency in the Franklin, TN area, is seeking a Personal Lines Account Manager to support and service an established book of personal insurance accounts. This role will focus on day-to-day client servicing activities for personal lines policies including home, auto, umbrella, and related coverage lines.
- This is an in-office position based in the Franklin, TN area.
Responsibilities:
- Manage daily servicing activities for an assigned book of personal lines insurance accounts
- Process policy changes, endorsements, renewals, cancellations, reinstatements, and coverage updates
- Prepare quotes, proposals, certificates, ID cards, and related policy documentation
- Review renewals and assist clients with policy coverage questions and account servicing needs
- Work directly with insurance carriers regarding underwriting, billing, and policy servicing matters
- Maintain accurate account documentation and client records within the agency management system
- Support account rounding and cross-selling efforts when appropriate
- Assist clients with home, auto, umbrella, and related personal insurance coverage needs
- Provide service to policyholders via phone, email, and in-person communication
Qualifications:
- Active Property and Casualty (P&C) Insurance License
- 2+ years of personal lines insurance account management or customer service experience within an independent insurance agency or insurance brokerage environment
- Experience servicing personal lines insurance accounts including home and auto policies
- Experience processing renewals, endorsements, policy changes, certificates, ID cards, and insurance documentation
- Experience working directly with insurance carriers and policyholders
- Ability to work onsite Monday through Friday in the Franklin, TN area
- Base salary in the 45k – 60k/year range
- Medical insurance
- Dental insurance
- Vision insurance
- Simple IRA
- Paid Time Off
#INDALL
Vacancy posted 18 days ago
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