Data, Reporting & Job Placement Coordinator

Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES:

The Data, Reporting & Job Placement Coordinator tracks and demonstrates the impact of CCAPE's career training programs, including Certified Nursing Assistant (CNA), Marine Outboard Technician, Community Health Worker (CHW), Medical Interpreter, and other current and future workforce training programs. This position ensures that CCAPE has accurate and timely data on completion, credentialing, and job placement, and helps connect graduates with job opportunities through CCAPE's existing employer partnerships. This is primarily a data and outcomes role. The Coordinator maintains CCAPE's outcome tracking systems, supports grant and funder reporting, and follows up with graduates and employers to document employment results. The Coordinator also supports CCAPE's employer engagement work by maintaining employer engagement tracking in Salesforce and developing practical resources that help employers connect with our students. Individual career coaching (such as resume writing or interview preparation) is not part of this role.

EXAMPLES OF DUTIES:

Data Management & Reporting Maintain standardized systems and templates to track employment outcomes across CCAPE's career training programs (CNA, Marine Outboard Technician, CHW, Medical Interpreting, and others as added). Compile and prepare accurate, timely data reports for internal leadership review and for external funders, grantors, and state agencies (e.g., Department of Elementary and Secondary Education (DESE), MassHire Workforce Boards, Massachusetts Clean Energy Center (MassCEC)) in accordance with grant and contract reporting requirements. Maintain clean, well-organized student and program records within CCAPE's student information systems and databases (e.g., Jenzabar, Salesforce, Excel, Literacy, Adult and Community Education System (LACES)), ensuring data integrity and confidentiality. Collaborate with the Grants Director, Grant Accountant, managers, and program coordinators to gather and verify data needed for grant deliverables, performance metrics, and outcome reporting deadlines. Maintain summary reports and dashboards that help CCAPE leadership monitor program placement rates, and outcome trends. Employer Engagement Tracking & Resources In coordination with program staff, help maintain a system in Salesforce for tracking employer engagement, including employer contacts, partnership activities, hiring interest, and graduate hires. Keep employer engagement records in Salesforce current, support CCAPE staff in entering information consistently, and prepare regular summaries of engagement activity. Support and maintain practical resources that make it easy for employers to connect with CCAPE students and graduates, such as employer guides, job posting and referral processes, and information on class visits, information sessions, and work-based learning opportunities. Job Placement Outcomes Connect with students at key points in their program (e.g., orientation, mid-program, and completion) to build rapport and explain how CCAPE will follow up about employment after they finish. Track job placement outcomes for each program cohort, following up with graduates and employers to document employment status, employer, wage, and job retention to meet varied grant reporting requirements. Share job opportunities from employer partners with graduates, coordinating with the program staff. Coordinate with program coordinators and instructors to identify students who may need additional placement support and refer them to appropriate resources. Support job fairs and hiring events led by program staff, and attend selected events related to placement and outcomes. Cross-Program Support & Communication Work across all CCAPE career training programs to ensure consistent data collection practices regardless of program area. Communicate regularly with managers, program coordinators, and instructors to stay current on cohort schedules, completion timelines, and student needs. Maintain student and employer confidentiality in accordance with college policy and funder requirements. Provide outcome data and student success information to support marketing, funder, and advisory committee materials. Perform other duties as assigned by the Director and Chief Workforce Development Officer. Requirements: MINIMUM QUALIFICATIONS : Bachelor's degree in a related field, or an equivalent combination of education and experience. Two (2) years of experience in data tracking, reporting, career services, workforce development, or a related field. Strong proficiency in Microsoft Excel and experience working with databases, CRM systems, or student information systems. Excellent organizational skills with strong attention to detail and accuracy in data entry and reporting. Strong interpersonal and communication skills, with the ability to work effectively with students, employers, and program staff. Demonstrated ability to manage multiple priorities and meet reporting deadlines in a fast-paced environment. Demonstrated understanding of the needs of underserved, vulnerable, and minority populations in the Cape and Islands region. Reliable transportation and ability to travel to program sites and selected events as required. Unrestricted authorization to work in the United States. ADDITIONAL PREFERRED QUALIFICATIONS: Experience in workforce development, career services, or employer engagement within a community college or similar setting. Experience with grant reporting requirements and compliance, particularly for state or federally funded workforce programs. Experience setting up or managing Salesforce or a similar CRM, including custom fields, reports, and dashboards. Proficiency with Jenzabar, LACES, or similar student information systems. Familiarity with Cape Cod's regional labor market, including healthcare, marine trades, and community health sectors. Ability to speak a language in addition to English. Equivalency Statement Applicants who do not meet the qualifications as noted above are encouraged to upload a separate statement to define precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. Additional Information: COMPENSATION : $30 per hour for up to 18 hours per week. Part-time, non-unit position. This position is funded through a combination of grant and department funds. Ten (10) hours per week are grant-funded to support the Certified Nursing Assistant (CNA) and Medical Interpreting programs, and eight (8) hours per week are department funded to support CCAPE's other career training programs APPLICATION DEADLINE: Immediate need; applications reviewed upon receipt. Please visit our website at for information on Cape Cod Community College. This appointment is subject to grant funding and the FY2027 budget appropriations. Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks. The College cannot consider candidates who do not have unrestricted authorization to work in the United States . Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Application Instructions: **ALL APPLICATION MATERIALS MUST BE SUBMITTED ELECTRONICALLY IN ORDER TO BE CONSIDERED.** Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents : a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts. See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application. Cape Cod Community College