Marine Service Technician - Ballast Water Treatment System - New York/New Jersey

Field Service Technician

Every day, we get opportunities to make a positive impact on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

As an integral member of our team, you will play a pivotal role, being responsible for executing field service, commissioning and troubleshooting on board of vessels. You will have the opportunity to work on international service jobs requested by Global Marine Service Coordinator, contributing to the overall success and growth of our organization.

Currently, this is a remote opportunity located in Northeast, United States.

As a part of the team, you will:

• Executing service jobs on board of vessels assigned by Global Marine Service Coordinator.
• Diagnosing, solving and reporting of solutions and improvements to definitively solve the problem even when third party equipment or installations are involved.
• Full autonomy in troubleshooting on board in all harbors in the region. If needed, sailing on a ship until problem is solved.
• Ability to handle all major products and applications at least within one BU.
• Installation support and inspection of newly installed PureBallast equipment onboard.
• Commissioning new Ballast water treatment systems.
• Recommissioning existing Ballast water treatment systems.
• Do compliance service that includes filter inspection / cleaning and water sampling on existing PureBallast equipment.
• PLC / Instrumentation and Control knowledge.
• Ability and proactivity to get central help or direct networking contacts and to report the findings to the rest of the team to keep colleagues informed.
• Qualified service to our client's equipment. Relations to customers and crew. Reporting as per guidelines.
• Execute Performance Audits (internally).
• Review of SOPs and create SOPs.
• Technical support to Global Technical Specialist as well as to the Global Coordinator in the region.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What you know:

• You have technical degree (will be a plus) with relevant experience, and:
• Knowledge of CRM systems, planning tools and database handling.
• Electrical and Automation knowledge minimum EPC 50/60 / boiler controllers.
• Ability to work outside normal working hours.

Decisiveness & Execution

• Solutions driven and focused on achieving outputs and ensure that key objectives are met.
• Take responsibility for actions with a 'can-do' attitude.
• Actively influences events and is willing to make tough decisions when required. Identifies urgent decisions and can make decisions under pressure.
• Takes calculated risks based on adequate information and analysis.

Customer focus

• Put the customer first and is eager to please them in line with company standards.
• Goes out of way to ensure that individual customer needs are met.

Marine product & applications

• Fully understand the customer's processes and able to match, explain and motivate the customer to choose our products and applications.
• Make the customer realize his needs and wants regarding features, benefits and values, to be able to match and explain to the customer the features, advantages, benefits and values of our products, applications and service offering.
• Apply the knowledge related to marine product & application completely on his own also in complex and unknown situations and tasks without need for supervision.
• Able to teach others in formal situations like classroom training, coaching etc.
• Coach colleagues that are on Proficient level by translating complex issues into easy-to-understand terms.
• Able to do commissioning, commissioning supervision, troubleshooting and realize performance audits of marine products and applications.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.

What's in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $37.50 - $40.00 per hour.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.