Office Manager

Office ManagerThe Virginia Department of Conservation and Recreation (DCR) is the state's lead conservation agency, providing access for outdoor recreation, strengthening communities' flood resilience, and protecting what Virginians care about: clean water, parks, natural habitat, and open spaces. Serving a diverse commonwealth rich in nature and culture, DCR touches all Virginians' lives. DCR offers paid leave; a minimum of 13 paid state holidays per year; medical, dental, vision, and life insurance; retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions); and is a federally recognized Public Service Loan Forgiveness (PSLF) employer. DCR's Mission is to conserve the natural, scenic, historic, and cultural resources of the Commonwealth. We invite you to learn more about DCR's efforts to CONSERVE.The Office Manager position performs and provides office management and management of administrative support functions necessary to daily, seasonal and annual operations of Sky Meadows State Park, including managerial support, office management, fiscal control of assigned budget, overall park budget tracking, revenue management, technical (IT) support, visitor services including reservations, and public relations. Oversees and manages the merchandise program and Point of Sale system to reflect park VEP themes and to maximize profitability.Minimum QualificationsExperience in customer service and/or public relations involving direct interaction with diverse audiences.Experience operating a variety of office equipment and computer systems, including Microsoft Office (Excel, Outlook, Word, Publisher), Canva, printers, and/or copiers.Experience in cash handling, merchandise management, and/or retail sales.Demonstrated experience with procurement, contracts, bookkeeping, budget management, and/or records retention.Supervisory experience including staff training, scheduling, and performance management.Experience managing multiple tasks, priorities, and deadlines effectively in a fast-paced administrative environment.Experience interpreting and applying policies and procedures related to programs such as special use permits.Additional ConsiderationsFamiliarity with state accounting systems, procurement procedures, and financial reporting requirements.Experience in recruitment, hiring, onboarding, training, payroll processing, and other personnel administrative functions.Prior experience in a state park or comparable natural resource, recreation, or tourism setting.Applicants must submit an online application to be considered for this position. DCR does not accept applications, résumés, cover letters, or other materials in any format outside of the online system. Please ensure your online application and/or résumé are complete and accurately reflect your duties, skills, and relevant work experience.As a DCR employee, you'll enjoy exclusive access to the natural beauty and outdoor experiences that make Virginia's State Parks extraordinary — with free admission, special discounts, and perks that make every visit memorable. Employee benefits include:Free parking and admission to all Virginia State Parks.Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service): Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people.Free Sunday–Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period.50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two?night minimum required. Bunkhouses, camping cabins, and yurts are included; one?night yurt stays receive a 25% discount.Join us and make Virginia's great outdoors part of your life — it's one of the many ways we show our appreciation for the people who make DCR's mission possible!