Client Account Manager - Experiences
Pacific Journey Consulting
Job Description
Job Description
We are seeking motivated and detail-oriented individuals to join our team as Client Account Managers – Experiences . This fully remote position involves supporting clients with planning and booking travel experiences, while working closely with a professional team and reporting to a team lead.
Key Responsibilities- Plan, research, and coordinate tailored travel itineraries for clients.
- Assess client preferences, requirements, and budgets to recommend the most suitable options.
- Book travel services including flights, hotels, transport, cruises, and tours.
- Provide professional client support before, during, and after travel.
- Address and resolve client queries or issues in a timely and professional manner.
- Take part in ongoing training, professional development, and supplier webinars to remain current in the industry.
- Collaborate with colleagues and partners to ensure a high standard of service delivery.
- Strong communication skills, both written and verbal.
- Reliable internet connection and access to a computer or smartphone.
- Background in hospitality, customer service, or sales is advantageous but not required.
- Personal travel experience is valued but not essential.
- Comprehensive training and continuous professional development
- Remote working with flexible part-time or full-time schedules
- Opportunities for career progression within the travel industry
- Access to exclusive industry benefits and travel perks
Vacancy posted 28 days ago
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