Global Head of Client Strategy & Growth, Property Management
$275k - $330kJLL
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What the job involves:The Global Head of Client Strategy & Growth, Property Management, is responsible for driving revenue growth for the Property Management (PM) platform with clients across all industries worldwide. Reporting directly to the Global CEO of PM, this position oversees three regional leaders in EMEA, Americas, and APAC, each responsible for executing the global strategy within their respective markets. The ideal candidate will have a proven track record of achieving sales success, with experience managing international operations and cross-cultural teams.What your day-to-day will look like:Global Strategy & LeadershipPartner with global leadership team and report directly to the Global PM CEO to create and deploy strategic goals across EMEA, Americas, and APAC regionsLead and manage three leaders, providing strategic direction while enabling regional autonomy to address local market dynamicsEstablish global standards, processes, and best practices while allowing for regional customization based on local market requirementsDrive consistent global messaging and solution positioning across all regionsOne JLL Integration & Cross-Service Line CollaborationChampion the "One JLL" approach by fostering deep collaboration with Capital Markets, Brokerage, and PDS teams globallyDevelop integrated go-to-market strategies that leverage the full spectrum of JLL's capabilities to deliver comprehensive client solutionsCreate cross-referral programs and joint pursuit strategies with Capital Markets and Brokerage teams to expand client relationships and increase share of walletPartner with PDS leaders to identify opportunities where PM solutions can enhance development and investment strategiesEstablish regular collaboration forums and joint planning sessions across service lines to ensure seamless client experienceRevenue Generation & Pipeline DevelopmentLeverage relationships while collaborating with Regional Market Development Teams and Capital Markets/Brokerage professionals to identify and develop strong rosters of prospects globally (close new business within XXX months) and robust pipelines of targets (future new business to be closed beyond XX months)Exceed annual global revenue quotas while meeting target margins across all regions, contributing to overall global PM revenue growth through integrated service deliveryLead global account strategies for multinational clients with presence across multiple regions, coordinating with PM, Capital Markets and Brokerage teams for comprehensive client coverageDrive cross-selling initiatives that position PM as a natural extension of PDS, Capital Markets transactions and Brokerage relationshipsSolution Development & Client ManagementDevelop thorough understanding of JLL's broad global capabilities across all service lines to meet diverse client needs, recognizing opportunities to expand client share of wallet through integrated solutionsLead global client pursuit teams that include Capital Markets, Brokerage, and PDS professionals to develop, sell and contract comprehensive solutions meeting clients' multinational requirementsOversee contract negotiations with support from global legal teams to maximize profitability and appropriately manage risk across different jurisdictionsEnsure cultural sensitivity and local market compliance in all client engagements while maintaining service line integrationProcess Management & CollaborationMaintain accurate global sales reporting information in Salesforce while ensuring regional teams follow JLL's robust sales and solution processes using proprietary toolsImplement shared CRM practices that enable Capital Markets, Brokerage, and PDS teams to collaborate effectively on client opportunitiesIdentify opportunities to demonstrate expertise and leadership within international industry organizations to advance JLL's recognition as a global leader providing integrated Commercial Real Estate solutionsCollaborate with Markets and JLL Technologies colleagues globally and other PM team members to deliver the full value of ONE JLL across time zones and culturesLeadership & Team DynamicsEach regional leader reports directly to the Executive Managing Director and is responsible for executing the global strategy within their regional context, managing local teams, achieving regional revenue targets, and fostering strong partnerships with regional Capital Markets, Brokerage, and PDS teams while maintaining global consistency in solution delivery and client experience.EMEA Regional Director - Covering Europe, Middle East, and Africa marketsAmericas Regional Vice President - Covering North and South American marketsAPAC Regional Vice President - Covering Asia-Pacific marketsRequired Qualifications:20+ years proven experience as sales executive or role requiring outstanding business development and leadership skills with international scopeDemonstrated success leading global teams across multiple time zones and cultural contextsExperience managing regional leaders and balancing global strategy with local executionTrack record of building and scaling international sales operationsExperience collaborating across multiple business lines or service divisions to drive integrated growthProven capabilities in developing solutions for global, Fortune 500 companies with expertise in outsourcing solutions (preferably in commercial real estate)Deep understanding of international commercial real estate markets and regulatory environments, including Capital Markets, Brokerage, and development sectorsExperience with cross-border transactions and multinational client servicing across various real estate service linesKnowledge of regional market dynamics across EMEA, Americas, and APACUnderstanding of how different real estate services complement each other in comprehensive client solutionsExceptional ability to develop opportunities and close deals on a global scale, with experience in cross-selling and integrated solution developmentDelivered successful selling outcomes using structured sales processesExperience managing complex, multi-regional sales cycles with diverse stakeholder groups and multiple service line integrationExtensive career experience in real estate operations and/or outsourcing account relationship management strongly preferredTrack record of successful collaboration with investment, leasing, and development professionalsSuccessful track record of achieving immediate credibility across diverse cultural contexts; presenting varying ideas to create value and challenge the status quo globallyAbility to think quickly, listen well, and understand how to react and modify approach with international clients and key influencersDedicated to exceeding clients' expectations globally, ensuring excellence in delivery through integrated solutions and win/win outcomesBachelor's degree plus broad international business experience acquired through previous work experienceExperience working with C-suite executives and reporting to senior leadershipThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:275,000.00 – 330,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Chicago, IL, Dallas, TX, New York, NY, San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.SummaryLocation: Chicago, IL; Dallas, TX; New York, NY; San Francisco, CAType: Full time
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