Liaison - Home Health and Hospice

Home Health & Hospice Liaison

Pathways Healthcare is a leading, physician- and nurse practitioner-led home health and hospice organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program offers a meaningful alternative to institutional rehab, helping people heal at home, with dignity and purpose.

We are proud to have ranked in Boston Globe's Top Places to Work in Massachusetts and USA Today's Best Places to Work in the United States since 2023!

About the Role:

We're looking for a self-motivated, articulate, and clinically experienced professional to join our team as Home Health & Hospice Liaison. In this role you will develop and execute strategic outreach plans to increase referrals and admissions from hospitals, skilled nursing facilities (SNFs), assisted living facilities (ALFs), and physician offices.

Position Details:

• Job Type: Full-time
• Service area: Framingham/Milford, MA.
• Schedule : Monday - Friday

Responsibilities:

• Identify, evaluate, and admit eligible patients into our home health and hospice programs.
• Facilitate conversations with home care teams, patients, and families.
• Interpret clinical documentation and collaborate with providers to assess eligibility for hospice care.
• Communicate with physicians, nurses, and social workers to establish coordinated plans of care.
• Maintain strong, ongoing relationships with hospitals, nursing homes, physician practices, and discharge planners.
• Comfortable carrying and consistently meeting quota to achieve budget goals.
• Serve as a trusted consultant and educator, attending care plan meetings and in-services.
• Track referral and admission metrics to ensure performance goals are met.
• Travel approximately 40% of the time in your designated service area, with 60% administrative/office-based tasks.

Qualifications:

• Healthcare sales experience required.
• Prior experience in home health, hospice, long-term care, or SNFs is preferred.
• Skilled at navigating sensitive conversations with empathy and professionalism.
• Exceptional communication, negotiation, and presentation skills.
• Strong time management and self-motivation; thrives with minimal supervision.
• Must be comfortable in a quota-driven, performance-based environment.
• Personal or professional experience with hospice is a plus.

Benefits:

• Salary Range: $65,000$80,000/year + Competitive Bonus Structure
• Comprehensive Medical, Dental & Vision Plans (HMO & PPO)
• 401(k) with company match
• Life Insurance, Short-Term Disability, and FSA
• Flexible schedule
• Paid time off
• Mileage reimbursement
• Leadership development opportunities

Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!