Account Manager

Account Manager - Uniware Systems Limited UK

Uniware Systems Limited is a UK market leader established in 1993, providing EPoS and Payment solutions.

The Account Manager is responsible for selling our Software, Hardware and Services, and reports to the General Manager/Sales Manager. It will be the Account Manager's role to ensure that all agreed sales targets are met, or exceeded, in their allocated region / vertical market.

The Account Manager will generate sales through direct selling to the existing client base, conducting sales campaigns and networking with colleagues and contacts in the industry.

Job Responsibilities:

• Maintain an in-depth knowledge of the Company's product portfolio and awareness of competitor products
• Maintaining an awareness of industry trends and reporting back to Product Management and Marketing
• Maintain and develop the Company's CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates
• Assist with devising and implementing lead generation activities, as required. Qualify, develop and manage a lead through to sales conversion
• Respond to and follow up all sales enquiries using appropriate methods and in a timely manner
• Develop and maintain a qualified sales pipeline of sufficient size and appropriate stage of the buying cycle to enable achievement of agreed sales targets
• Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded
• Fulfill reporting requirements according to the deadlines set for the Department
• Identify the needs and wants of a potential customer and map a solution to meet these needs
• Present the Company solution without misrepresentation
• Demonstrate software solutions and associated products in person or over the Internet
• Handle objections and alleviate risks from potential sales opportunities
• Prepare and present quotations/proposals to sales opportunities
• Negotiate and close sales
• Maximise profit on all potential sales opportunities
• Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads
• Maintain daily contact with team; regularly attend company meetings, conferences, seminars and trade shows as required
• Attend product briefings on new and existing modules to ensure product knowledge is kept up to date
• Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.

Job Qualifications:

• Extensive experience selling software solutions, ideally within payments sector
• Hold a degree or relevant qualification is desirable
• Proven record of over achievement of sales targets in new business sales
• Relevant professional sales training and methodology
• Strong negotiation skills and ability to close sales
• Excellent written, verbal and presentation communications skills
• The ability to build and foster business relationships
• Good understanding of technology and how it is applied in business
• A moderate to high degree of computer literacy and technical competency
• Demonstrable evidence of organising customer accounts and projection implementation
• A desire to solve customer problems
• An ability to maintain focus and deal appropriately with knock backs.

Your personal characteristics will include:

• An innovative and entrepreneurial spirit. Perseveres to be successful with the ability to overcome objections to achieve sales targets
• Excellent communication and presentation skills with the ability to build relationships with senior management and C-suite stakeholders over the phone through value-added conversations
• Self-motivated and driven with the ability to work independently and autonomously
• Exceptional critical thinking and problem solving skills with the ability to clearly understand and address client requirements
• Technical proficiency and aptitude with the ability to quickly pick up and understand software product features
• Excellent listening, interpersonal and communication skills.

Business Unit: Uniware

Scheduled Weekly Hours: 37.5

Number of Openings Available: 1

Worker Type: Regular

Company Site:

More About Uniware:

Uniware is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Uniware is comprised of over 65 distinct brands, each a respected leader in its domain.

Uniware's vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.

Uniware supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Uniware has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.