MuleSoft Services Sales Specialist

Role Overview MuleSoft’s Professional Services team works across the most complex healthcare landscapes to deliver transformative solutions. As a Healthcare Account Partner, you are the strategic architect of our services business within the payer and provider segments. You will own the customer’s services journey from pre‑sales to launch, building trusted relationships with C‑level executives at some of the world’s largest health insurance companies and clinical systems. Your Impact Drive Efficiency: Use deep industry insight to identify friction points in the healthcare ecosystem (e.g., patient onboarding, claims adjudication, or provider credentialing) and propose transformative API‑led solutions. Strategic Growth: Exceed growth and bookings targets while ensuring the health and long‑term success of your Healthcare accounts. Consultative Leadership: Engage C‑level stakeholders at Payers and Providers as a trusted advisor, aligning MuleSoft and Salesforce solutions with their clinical and business objectives. Territory Planning: Develop and execute account plans that focus on the “Triple Aim”: improving the patient experience, improving the health of populations, and reducing the per capita cost of healthcare. Ecosystem Collaboration: Work closely with Sales, Customer Success, and Healthcare‑focused Partners to deliver a unified, industry‑specific “One Salesforce” experience. Industry POV: Contribute to the evolution of our Healthcare delivery playbooks and point‑of‑view documents, sharing best practices for connecting the healthcare data grid. Healthcare Evangelism: Position MuleSoft’s delivery methodology as the key to solving industry‑specific challenges like interoperability, value‑based care, and legacy system modernization. Qualifications 5+ years of consultative sales experience with a proven record of consistently exceeding quota. 5+ years experience selling and/or delivering professional services within the Healthcare industry , ideally working directly with Health Insurance Payers and/or Healthcare Providers. Subject Matter Expertise A strong understanding of the healthcare landscape is preferred; familiarity with industry standards (FHIR, HL7), regulatory environments (HIPAA), and the nuances of Payer‑Provider collaboration. C‑Suite Influence Demonstrated ability to develop and maintain relationships with Healthcare CIOs, CDOs, and CXOs. Complex Pursuits Experience growing accounts through large, sophisticated services engagements ($M+). Collaborative Mindset Excel in a matrixed environment, partnering effectively with account executives and technical architects. Resilience Ability to navigate the long sales cycles and complex procurement processes typical of the healthcare sector. Leadership Qualities PASSION Deeply invested in using technology. BEGINNER’S MIND Eager to learn new clinical and technical workflows; a great listener who seeks to understand before being understood. THOUGHT LEADER Strong executive presence with the ability to tell a compelling story about the future of connected health. URGENCY Driven to move fast to help customers realize ROI and improve the speed of care delivery. TRUST Committed to the highest standards of integrity, especially regarding sensitive health data and customer outcomes. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Compensation and Benefits In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. The typical base salary range for this position is $89,310 – $119,470 annually. In California and New York and select cities, the base pay range is $98,215 – $131,365 per year. This range represents base salary only and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Salesforce offers a variety of benefits to help you live well including: time‑off programs, medical, dental, vision, mental‑health support, paid parental leave, life and disability insurance, 401(k), and an employee stock‑purchasing program. #J-18808-Ljbffr salesforce.com, inc.