Ski Admin Supervisor - PT

Administration Supervisor

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Administration Supervisor at the Grand Geneva Resort & Spa, you will provide supervision to office staff, provide customer assistance, answer phones, file, data entry, and assist cashiers.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Supervise office staff
• Answer phones in a courteous and professional manner
• Handle money and financial payment for services and goods
• Data entry using Microsoft 365 and SMS applications
• Assist guests with any needs or challenges
• Assist cashier staffing as needed
• Must be willing to help with a variety of duties in and around the chalet
• Perform other duties as assigned

What do you bring to the role?

• Any combination of education, training or experience that provides the required knowledge, skills and abilities
• High School Diploma or GED preferred but not required
• Prior supervisor experience
• Previous experience using Microsoft 365 applications
• Prior SMS programs training
• Prior Office experience
• Good customer service, organization, and communication skills required
• Enjoy working with the general public
• Take direction well
• Good cash handling skills
• Be able to tolerate extreme weather conditions
• Must have basic computer knowledge
• Must have a flexible schedule including but not limited to nights, weekends and holidays

What's in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.