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Experienced Service Advisor Reliable Chevy

Full-time

Reliable Chevrolet Springfield

Responsibilities include:

  • Meet and greet customers in a friendly/professional manner
  • Provide excellent customer service from intake to release of the vehicle, and perform any additional follow up
  • Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
  • Advise the customer on recommended auto repairs and offer a pricing quote Communicate effectively with technicians and parts employees
  • Provide updates to customers on the progress
  • Answer detailed questions about services performed and price information
  • Maintain customer records
  • Schedule appointments over the phone
Skills/Experience:
  • Attention to detail Organization
  • Effective communication - verbal and written
  • Team player
  • High school diploma/ GED
  • Basic math skills
  • Previous customer service experience
  • Background checks and drug screens required
  • Previous dealership experience preferred
  • High School Diploma / GED
  • Valid driver's license
  • Maintain neat/clean/orderly work station
  • Ability to learn new techniques/procedures
  • Background checks and drug screen required
Benefit options include:
  • Medical/dental / vision
  • Life insurance
  • 401k & 401k employer match
  • Paid vacation
  • Training/growth opportunities
  • Employee discounts
  • Closed on Sundays
Vacancy posted a month ago
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