Payroll Operations Manager

Payroll Operations Manager

Charlotte, NC | Onsite Open to local candidates and qualified professionals considering relocation from nearby Southeast states

Join a Global Leader Behind Everyday Essentials

This is a unique opportunity to join a large, global manufacturing organization serving the food, beverage, medical, and consumer products industries through innovative packaging solutions that help protect, preserve, and present products used every day.

With a strong international footprint and a reputation for quality, sustainability, and operational excellence, this is the kind of environment where your work has real impact supporting employees, partnering with leadership, and helping drive a smooth, accurate, and scalable payroll operation.

If you're a payroll professional who enjoys solving problems, improving processes, and working in a business that values precision and partnership, this role offers a strong next step.

Why This Opportunity Stands Out

• Be part of a stable, global organization with a significant North American presence
• Work closely with HR, Finance, plant teams, and an outsourced payroll provider
• Own a high-visibility payroll function in a complex, fast-paced environment
• Help improve systems, processes, and employee experience
• Join a company with a strong culture of collaboration, accountability, and continuous improvement
• Live and work in Charlotte's South End, one of the city's most energetic and desirable areas

What You'll Be Doing

In this role, you'll lead payroll operations and serve as a key point of coordination between internal teams and an external payroll provider. You'll help ensure employees are paid accurately and on time while supporting compliance, reporting, vendor management, and process improvement.

Key Responsibilities

• Oversee payroll processing in partnership with an outsourced provider
• Manage payroll schedules, deductions, adjustments, and issue resolution
• Investigate and resolve payroll discrepancies with care and urgency
• Partner with Finance and Accounting to support reporting and reconciliation
• Ensure compliance with federal, state, and local payroll regulations
• Support tax filings, year-end activities, and required reporting
• Act as a go-to resource for employees, HR, and plant leadership on payroll matters
• Supervise or support payroll staff and provide coaching as needed
• Analyze payroll data to identify trends and opportunities for improvement
• Manage vendor performance and help maintain service-level expectations
• Support payroll-related projects, including system upgrades and implementations

What We're Looking For

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5+ years of experience in payroll coordination and HR data management
• Strong experience with ADP and third-party payroll providers
• Working knowledge of Workday, ADP Lyric, and Microsoft Office Suite
• Strong attention to detail and a high sense of ownership
• Excellent communication and interpersonal skills
• Analytical mindset with strong problem-solving ability
• Ability to thrive in a fast-paced, multi-site environment

Preferred Background

• Payroll certification such as CPP
• HR certification such as PHR or SPHR
• Experience in manufacturing, logistics, or similarly complex business environments
• Experience with HRIS integrations, reporting, and process improvement

Relocation-Friendly Location

This is a great opportunity for candidates in the Carolinas, Georgia, Tennessee, Virginia, Florida, and other nearby Southeast markets who may be open to a move for the right opportunity.

Charlotte offers a strong mix of career growth and lifestyle, with a thriving business community, an active social scene, excellent dining, easy airport access, and a lower-cost-of-living profile than many major metro areas. The South End office location adds even more appeal, offering walkability, energy, and one of the city's most vibrant professional neighborhoods.

Compensation and Benefits

A competitive total rewards package is offered, including:

• Medical, dental, and vision coverage
• FSA and HSA options
• 401(k) with company match
• PTO and paid holidays
• Life, disability, and accident insurance options
• Employee assistance and wellbeing resources
• Tuition reimbursement