Restoration Crew Chief

Restoration Crew Chief– Servpro of Wilson County

Lead. Restore. Make a Real Impact.

When disaster strikes, Servpro of Wilson County is the team our community trusts. As a Restoration Crew Chief, you're not just managing jobs — you're leading the charge, inspiring your crew, and turning chaos into calm. This is your chance to step into a role where your leadership, grit, and expertise truly matter. If you want a career with purpose, momentum, and the opportunity to grow into a powerhouse leader, this is where you belong.

What You'll Do

• Take ownership of restoration and mitigation jobs from the moment you arrive on-site to the final walkthrough.
• Build smart, effective restoration plans that get homes and businesses back on their feet quickly.
• Keep every project running smoothly, safely, and aligned with SERVPRO® standards.

Lead and Inspire Your Crew

• Train, coach, and motivate technicians to deliver exceptional results.
• Set the tone for professionalism, teamwork, and safety.
• Build a culture where people feel supported, challenged, and proud of their work.

Be the Face of SERVPRO®

• Serve as the primary contact for clients, insurance representatives, and internal teams.
• Communicate clearly, confidently, and compassionately — especially when customers are stressed.
• Represent Servpro of Wilson County with integrity and professionalism.

Get Hands-On in the Field

• Assist with water extraction, structural drying, fire and smoke cleanup, mold remediation, and more.
• Ensure vehicles, tools, and equipment are clean, stocked, and ready for deployment.

Document with Precision

• Capture moisture readings, equipment logs, photos, and job notes accurately.
• Keep documentation organized and compliant with SERVPRO®, insurance, and regulatory requirements.

Respond When It Counts

• Participate in the rotating on-call schedule.
• Lead crews during after-hours emergencies and high-priority events.

What You Bring

• High school diploma or GED
• Valid driver's license with a clean driving record
• Ability to pass a background check
• Current IICRC certifications (WRT, ASD, FSRT, AMRT)
• At least 1 year of restoration or mitigation experience preferred
• Leadership or supervisory experience is a strong advantage
• Strong communication, organization, and problem-solving skills
• A steady, confident presence in fast-moving situations
• A passion for helping people rebuild their lives

Physical & Environmental Expectations

• Ability to lift up to 50 pounds
• Comfortable working in varied environments: confined spaces, heights, moisture, chemicals, strong odors, and loud conditions
• Respirator use may be required

Schedule

• Full-time: Monday–Friday, 7:45 a.m.–5:00 p.m.
• Overtime, evenings, and weekends as needed — emergencies don't wait

Compensation: $23.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.