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VP OF Customer Experience

Fortis

Wausau, WI

Fortis, located in the Town of Texas, Wisconsin, is searching for a VP, Customer Service / Contact Center Operations. This role involves overseeing all customer interactions through various channels and ensuring operational efficiency. The successful candidate will drive improvements in customer service metrics while managing a team of over 100 individuals and collaborating closely with various departments. You will be pivotal in fostering a culture of excellence and innovation within a fast-paced environment in the FinTech sector. #J-18808-Ljbffr

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Vacancy posted 13 hours ago
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