Event Operations Supervisor - Audio Visual- Hyatt Regency Jacksonville

Event Operations Supervisor - Audio Visual

The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.

Key Job Responsibilities

• Operations Management
• Customer Service
• Training/Staff Development
• Event Technology

Job Qualifications

• Bachelor's degree is preferred.
• 3-5 years of customer service or hospitality experience is preferred.
• 3-5 year of audio-visual experience is required.
• Knowledge of technical theory.
• Advanced problem-solving skills.
• Experience leading workflow and team members.
• A valid driver's license is required for team members in positions that may operate Company vehicles.
• Must be able to lift 50 lbs.

Competencies

• Deliver World Class Service
• Do The Right Thing
• Drive Results
• See The Big Picture
• Value People

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Warehouse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.