Customer Service Representative

Job Title Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules. Review the MRP system to ensure customer order due dates are in line with required delivery dates Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame Communicate with customers on any additional blue prints, drawings, or other items needed for processing Coordinate with production on obtaining ECD's for orders Prepare orders in ship out or other areas as needed Develop daily reports on orders and communicate with production Other duties as assigned Skills Customer service, manufacturing, Data entry, Microsoft office, order entry, mrp system Top Skills Details Customer service, manufacturing Additional Skills & Qualifications HS Diploma 2 + years of working in a manufacturing setting Order entry / ERP experience Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Garden Grove, CA. Pay and Benefits The pay range for this position is $17.00 - $22.46/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Garden Grove, CA. Application Deadline This position is anticipated to close on Jul 24, 2026.