Director, Sales Asset Management Services

Director, Sales Asset Management Services (AMS)

The Director, Sales Asset Management Services (AMS) is responsible for defining and executing the global commercial strategy that drives profitable growth, customer retention, and market expansion for AMS. Reporting directly to the General Manager, this leader will build a world-class commercial organization that combines strategic account management, business development, and customer success.

The role will accelerate transformation from a traditional managed services provider into a strategic partner that delivers measurable outcomes through data, analytics, digital platforms, and multi-vendor laboratory services. The Director will develop commercial capabilities, strengthen executive customer relationships, drive Thermo Fisher pull-through opportunities, and establish scalable sales processes that support long-term growth.

What You Will Do:

• Develop and execute the commercial strategy to drive revenue growth, customer retention, market expansion, and profitability.
• Lead, coach, and develop a high-performing commercial organization, establishing clear expectations, capabilities, and succession plans across sales, account management, and customer success functions.
• Build and maintain executive-level relationships with strategic customers, positioning AMS as a trusted partner delivering measurable outcomes in productivity, compliance, sustainability, and operational performance.
• Drive new business acquisition and cross-divisional growth opportunities by leveraging the breadth of Thermo Fisher's products, services, and digital solutions.
• Establish a disciplined commercial operating model including account planning, pipeline management, forecasting, opportunity reviews, and executive deal support.
• Partner with Service Delivery, Data & Insights, Digital Platforms, Product Management, and GBS to ensure commercial commitments translate into successful customer outcomes and scalable delivery.
• Capture and translate market intelligence, competitive insights, and Voice of Customer feedback into enhancements to AMS offerings, pricing models, and go-to-market strategies.
• Serve as a member of the AMS Leadership Team, contributing to business strategy, organizational development, transformation initiatives, and achievement of AMS STRAP objectives.

Experience Requirements

• Bachelor's degree required; advanced degree preferred.
• 12+ years of commercial leadership experience within life sciences, scientific services, healthcare services, or other complex B2B environments.
• 5+ years of demonstrated success in sales leadership and people management roles
• Demonstrated ability to sell consultative, outcome-based, or managed service solutions to enterprise customers.
• Demonstrated success in achieving revenue targets and supporting business growth in a matrix organization
• Experience developing and implementing strategic commercial plans and go-to-market strategies
• Strong executive presence with experience influencing C-suite stakeholders, procurement leaders, and cross-functional leadership teams.
• Please note: While this is a remote role, candidates located in the U.S. Eastern Time Zone are preferred to support alignment with customers and internal.
• Ability to travel 40-60% of time

The salary range estimated for this position based in Massachusetts is $175,000.00$225,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount