Case Manager (Youth Justice Intake)

Salary: $29.84 - $35.06 Hourly
Location : 1011 North 8th Street, Sheboygan, WI
Job Type: Full Time
Job Number: HHS-2026-034
Department: Health & Human Services
Opening Date: 04/17/2026


Purpose and Summary
Sheboygan County - Health & Human Services is a proud 2026 Gold recipient of Mental Health America's Bell Seal for Workplace Mental Health, awarded for our commitment to employee mental health and well-being. Learn more about the Bell Seal at


Here is why working at Sheboygan County is for you:
It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.

Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:

• Generous benefits package
• Time off: 15 vacation days, sick time and 10 paid holidays
• Other perks: Referral program, Wisconsin Retirement System, education discount and more!

What to Expect: Responsible for planning, providing, arranging, and monitoring direct consumer services under the close supervision of a Health and Human Services Supervisor.

Essential Duties

• Reviews all referrals to Juvenile Intake as received by law enforcement, parents, and schools for jurisdiction.
• Provides on call responsibilities for custody intake consultation and authorization.
• Makes proper notification and interviews alleged victims listed in referrals regarding the impact on them as well as potential restitution requests.
• Conducts intake inquiries with youth, parents, and children over the age of ten after notifying them of rights in order to make a recommendation on the referral: all documentation is completed in eWiSACWIS and CaseWorks.
• Makes recommendations within 40 days, respectively, to the District Attorney's Office regarding referral closure, informal processing of the referral, or requesting
  a petition in the Juvenile Court.
• Maintains familiarity with and informs persons served of their rights and responsibilities and assures that rights are protected in the course of services delivered.
• Demonstrates engagement and responsiveness with consumers and their support teams; assesses current functioning and priorities, and determines the
  type, times, and range of services or supports required.
• Gathers information from the youth, parents, and any collaterals to complete the Youth Assessment Screening Instrument (YASI) prescreen to aid in decision making on the referral. Establish case plans for assigned consumer, if eligible.
• Monitors informal agreements entered by the department and families and court orders, ordered by the court.
• Make recommendations for placement of youth on a court order. If the youth is placed outside of the home, comply with the requirements of an out-of-home placement, including but not limited to face-to-face contact, permanency planning, CANs training, court reports.
• Makes referrals to necessary groups and/or community services.
• Maintains case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans.
• Depending on role, may analyze the need for court orders or intervention, prepares court reports, assists with court appearances, and provides testimony as may be required. Attend detention hearings and makes a recommendation to the Court regarding placement decisions on behalf of the Department.
• Maintains awareness of and compliance with applicable rules, policies, procedures, funding source requirements, professional standards, and evidence- based practices as may apply.
• Acts as the liaison and assists with all out of state juvenile returns (runaway, absconder, etc.) and documents all information UNITY following the Interstate Compact on Placement of Juveniles.
• Participates in unit and department-wide meetings, discussions, training, and activities, demonstrating orientation toward professional competence and continuous quality improvement; makes recommendations for and assists with service improvement when warranted.
• Performs other duties as assigned.

Qualifications

• A minimum of a bachelor's degree from an accredited college or university in social work or a closely related field.
• Strong preference for a minimum of one year of experience working with a diverse population of consumers.
• Knowledge and understanding of federal laws, State statutes, and administrative rules which regulate the services to be provided.
• Knowledge and understanding of the programs, funds and services available.
• Knowledge of and sensitivity to social problems, cultural diversity, human growth and development, and individual and family functioning. Knowledge of and/or experience with trauma-informed principles and practices.
• Requires basic computer keyboarding skills for entering data related to consumers.
• Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies.
• Ability to establish and maintain effective working relationships with coworkers, superiors, community partners, and the public at large.
• Ability to relate to people and to communicate effectively in both written and oral formats.
• Ability to maintain confidentiality.
• Ability to exercise sound judgment in confrontational and stressful situations.
• Ability to follow instructions, to complete tasks, and to work closely with the supervisor and others.
• Ability to demonstrate reliability, resourcefulness, initiative, and good judgment.
• Must have unlimited access to a car, a valid driver's license, automobile insurance, and the ability to efficiently travel in and out of county, as needed.

Work Environment & Physical Requirements


WORKING RELATIONSHIPS

• Works with social workers/case managers and other partners within Health and Human Services. Frequent contact with co-workers, consumers, members of the public, stakeholders, and representatives of other agencies.
• May occasionally deal with aggressive or violent individuals.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

• Work is performed in a variety of home, community based and office settings and involves travel. Ability to lift up to 20 pounds and a combination of sitting and standing postures may be required. Ability to minimally work 8 hours per day and 40 hours per week is required.
• Must be able to operate and be conversant with office equipment including phone, computer, facsimile , calculator, printer and photocopier. Familiarity and capacity to work with various software applications and keyboarding proficiency are essential.
• May be required to work night, weekend, or during community events outside of normal working hours.
• May be asked to perform various duties if a community emergency or disaster occurs.
• Risk of blood borne pathogen exposure is considered low for all.

Sheboygan County offers a wide range of employee benefits. to view benefit overview.