Patient Service Representative

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Full-time Patient Service Representative

Schedule: Monday-Friday 8am-5pm

Address: 8425 Wann Drive, Suite 100, Madison, AL, 35758

Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in Madison, Alabama on weekdays from 8am to 5pm. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Why Join American Health Imaging?

• Monthly bonus opportunities
• Medical, Dental, Vision, Life Insurance & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term Disability
• Paid vacation + Paid Time Off starting on Day 1
• Employee referral bonus program
• Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.