SERVER (HARBOR EAST)

Server Position

From humble beginnings, one small bakery in Baltimore has grown to become a staple in our community. Kneads combines H&S's history with the new age of artisan craft, creating a one-of-a-kind brand and experience, giving a modern face to H&S Bakery. We want people to see it, touch it, and taste it, to have a full sensory experience. As soon as you walk through the doors, we're dedicated to you and your "Kneads," whether that's a coffee to go, or meeting with colleagues, we are here to provide a space of comfort, a space that can unleash your creativity, and a space where Baltimore becomes a family.

Job Summary:

We are seeking a dynamic and friendly individual to join our team as a Server. In this role, you will be responsible for providing exceptional customer service and ensuring a delightful dining experience for our restaurant settings. Your primary duties will include greeting customers, taking orders, serving food and beverages, and maintaining a clean and inviting environment. The ideal candidate will have a passion for food, excellent communication skills, and the ability to thrive in a fast-paced, customer-focused environment.

Role & Responsibilities

• Welcome and seat guests in a friendly and courteous manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks promptly and with attention to presentation.
• Anticipate and fulfill guests' needs throughout their dining experience.
• Maintain cleanliness and organization in the dining area, including clearing and sanitizing tables.
• Assist with packaging bakery items and presenting them attractively to customers.
• Handle cash and credit card transactions accurately.
• Provide recommendations and information about menu items, specials, and bakery offerings.
• Collaborate with kitchen staff to ensure orders are prepared and served correctly.
• Always adhere to food safety and sanitation guidelines.
• Assist with opening and closing tasks as needed.

Requirements & Physical Demands

• Previous experience in customer service or food service role preferred.
• Passion for food and providing exceptional hospitality.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and cleanliness.
• Basic math skills for handling transactions.
• Availability to work flexible hours, including weekends and holidays.

What's in it for you?

At the H&S Family of Bakeries, we value our team members and make it a priority to offer competitive compensation that encourages longevity with the company and long-term growth. We offer competitive pay and comprehensive and affordable benefits packages, including medical/dental/vision, short term disability, retirement savings, paid time off, flexible spending accounts, employee assistance program and of course - cool company swag.

Equal Opportunity Employer

We are an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.