Scrum Master

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California's Mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 4 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone. Description As a ScrumMaster, you will support new product development in support of our Enterprise Wide Agile Adoption. This work will drive innovation and quality across our Digital desktop and mobile channels. This individual will foster open and honest team collaboration and drive process improvements towards a more consistent delivery of working software. This individual must be able to on-board quickly and determine the state of their team and lead them from the inception through deployment phases. Candidate must be able to establish goals and create plans for their scrum teams and help drive the team towards achieving those goals as a servant leader. The individual will work daily with Product Owners, Business Analysts, Onshore/Offshore development and QA teams and business and IT stakeholders. Responsibilities 2-3+ years prior experience as a Scrum Master in a digital & mobile development environment, including hands‑on experience as a servant leader, facilitation of Agile ceremonies and a user of JIRA, Rally or similar tool Solid understanding of the Software/Project Management Lifecycle (SDLC/PMLC) and program and project management techniques, methodologies and best practices. Managing cross team dependencies across our business, release management, third party development & QA and other scrum teams. Strong verbal communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy‑in and influence change at all levels. Comfortable with facilitation skills in both small and large‑group settings. A highly collaborative, energetic team player with demonstrated ability to be flexible, diplomatic, persistent, and energetic. Comfortable with ambiguity, open to change, working in a fast‑paced and fluid environment. Ability to navigate and be successful in both a "start‑up" culture within a large organization and established, larger company environment. Works on extremely complex projects (or multiple projects) spanning across business areas where analysis requires evaluation of intangible variance factors. Able to impact and influence beyond area of responsibility. Proven ability to determine key business issues, develop effective action plans and implement to successful conclusion. Qualifications Generally requires Master’s degree or equivalent experience. 2-3+ years of direct experience working with Agile Methods, especially facilitation of the scrum process as a servant leader. 5+ years of IT Project Management, Software Development, Product Management, or QA experience. Direct experience working with technology and tools used to support Agile practices - experience with JIRA a plus. Experience working with both onshore and offshore distributed teams. Certified ScrumMaster (CSM), Certified Product Owner (CPO) or SAFe Program Consultant (SPC) certifications are preferred. #J-18808-Ljbffr