Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in February 2022 and currently lead a team of six. I’ve been with State Farm since 2013, beginning my career as an agent team member before completing the Agent Aspirant program and opening an agency of my own. I come from a background in finance and insurance and hold both bachelor’s and master’s degrees.

Supporting our community is important to us. We sponsor a variety of local youth sports and make an effort to support organizations and causes that are meaningful to our team members.

Our agency offers health benefits, a 401(k), paid time off, paid holidays, licensing costs paid up front, opportunities for advancement, and a strong commitment to work-life balance. We want our team members to have the resources and opportunities to continue growing their careers.

Our culture is motivated, hardworking, and focused on growth. I’m looking for someone who is a self-starter, driven to succeed, and ready to put in the effort to achieve their goals. If you’re motivated, willing to hustle, and want an opportunity where hard work can lead to greater responsibility and advancement, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Jacquelyn Howell - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.