Office Assistant II

Job Summary

Performs advanced clerical and administrative support for the Human Resources department, including confidential records management, employment-related processes, reporting, and departmental operations. Provides assistance to applicants, employees, and internal customers while supporting HR initiatives, events, special projects, and general office functions.

Duties and Responsibilities

Maintains confidential personnel and departmental records, including scanning, filing, data entry, and other recordkeeping activities.

Assists applicants, employees, and internal customers by providing information and directing them to appropriate HR forms, policies, resources, or personnel.

Prepares new hire packets and assists with new hire orientation setup and related activities.

Processes employment verifications and assists with responses to public records requests.

Tracks HR initiatives, maintains metric dashboards, and prepares reports and spreadsheets.

Conducts research, gathers information, and provides administrative support for special projects and ad hoc initiatives.

Assists with coordinating HR special events and serves as a departmental contact for event-related activities.

Provides administrative support, including scheduling meetings, preparing correspondence, answering and directing telephone calls, and processing departmental mail.

Issues replacement employee ID badges and assists internal customers with fingerprint reader-related needs.

Orders and maintains necessary office supplies.

Provides backup support for the Mail Courier and performs mailroom-related duties as needed.

Performs other related duties as assigned.

Qualifications

Education

High school diploma or equivalent.

Experience

Minimum of two (2) years of clerical experience.

Key Competencies

Ability to type accurately at a rate of 35–45 CWPM.

Knowledge of business English, spelling, arithmetic, and standard office practices and procedures.

Proficiency in Microsoft Office Suite, including Word and Excel.

Knowledge of Naviline Payroll/Purchasing and Laserfiche preferred.

Ability to communicate effectively, both verbally and in writing.

Strong interpersonal skills with the ability to interact courteously and professionally with the public.

Ability to provide excellent customer service to internal and external customers.

Ability to handle and maintain confidential and sensitive information appropriately.

Physical Requirements

Sedentary work is performed primarily in an indoor office environment.

Ability to see and read documents and computer screens.

Ability to use hands to handle objects, equipment, and office controls.

Ability to communicate verbally and hear effectively.

The work environment is typically quiet.

Additional Information

Work Days/Hours: Monday 8:00 a.m. – 3:00 p.m.; Tuesday – Thursday 8:00 a.m. – 2:00 p.m. Hours may vary. No more than 25 hours per week.

Job Status: ( ) Full-time ( X ) Part-time/temporary

Department/Number: Human Resources/1070 Pay Plan/Grade: 18N

The City of Pompano Beach welcomes everyone who would like to become a member of our team and who wants to "Do Good". The City does not discriminate on the basis of race, color, sex, age, national origin, disability, religion, genetic information, marital status, political affiliation, sexual orientation, gender identity, familial status, or other circumstances and characteristics protected by state or federal law. The City promotes diversity of culture, background, thought, and ideas. The City strives to make inclusion a part of everything we do and strives for a work environment that creates a sense of belonging for everyone.

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