Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SA - Shift Manager

McDonald's

Shift Manager Job Description

McDonald's and its independent franchisees are committed to providing training, education, and career growth opportunities to support employees at every stage of their journey. This position provides a general overview of the Acosta Shift Manager role. Duties may vary based on business needs.

At McDonald's, Shift Managers are responsible for leading the team, ensuring smooth restaurant operations, and delivering excellent customer experiences. This role requires strong leadership, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Benefits include:

  • Up to 3 weeks of paid vacation per year
  • Free Meals
  • Free Uniforms
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
  • Service awards
  • Bonus potential
  • Pay Increases every 6 months
  • Health Insurance Options
  • Career Advancement Opportunities
  • Employee Appreciation Day
  • Employee of the Month
  • Birthday Recognition
  • Premium Pay for late night
  • 15% discount for family members

Key responsibilities include:

1. Customer Service & Hospitality

  • Delivers, models, and enforces outstanding customer service in accordance with McDonald's standards and procedures
  • Work with demanding customers
  • Resolve customer concerns using effective problem-solving skills
  • Ensure a positive experience for every customer visit

2. Teamwork & Work Environment

  • Must interact and work collaboratively with crew and other managers to meet daily operational goals
  • Maintain respectful, friendly, and professional communication with all team members
  • Contribute to a positive, team-oriented work environment
  • Follow all directions from General Manager promptly and effectively
  • Ability to prioritize and multi-task
  • Maintain a safe, respectful, and violence-free workplace by adhering to all company policies regarding workplace conduct

3. Dependability & Attendance

  • Arrive to work on time and ready to work as scheduled
  • Maintain consistent attendance and reliability
  • Follow proper call-in procedures when necessary

4. Appearance & Professional Standards

  • Wear full, clean, and pressed uniform at all times
  • Ensure proper grooming and personal hygiene
  • Must maintain a neat, clean, and professional appearance in accordance with company standards
  • Wear required items at all times: uniform shirt and pants, tie, name tag, hat, and company-approved slip-resistant shoes

5. Job Performance & Operations

  • Prepare and serve McDonald's food products according to company standards
  • Delivers, models, and enforces all procedures for cooking, cashiering, food preparation, and cleaning
  • Demonstrate urgency, energy, and efficiency during all shifts
  • Follow all company policies, including cash handling and safety procedures
  • Maintain a clean, organized, and safe work environment

6. Quality, Safety & Profitability

  • Ensures all food safety, systems, and quality standards are consistently followed, including proper use of timers and production tools
  • Ensures the team maintains product quality standards, including proper preparation and holding times
  • Enforces proper food handling procedures and accurate portion control for all ingredients and condiments
  • Monitors cleanliness, organization, and sanitation throughout the restaurant to maintain a safe and hazard-free environment
  • Ensures all equipment is operated safely and in accordance with company procedures and intended use
  • Minimize waste and ensure proper inventory and product rotation
  • Support labor control by monitoring staffing and adjusting as needed

7. Training & Development

  • Complete all required training modules and apply knowledge on the job
  • Support restaurant goals, including achieving customer satisfaction and performance metrics
  • Support ongoing development of crew and future leaders
  • Follow up on employee training
  • Continuously seek feedback and improvement opportunities

8. Qualifications and Physical Requirements

  • Must be 18 years of age or older
  • Positive attitude and strong willingness to learn
  • Ability to multitask and work in a fast-paced, team-oriented environment
  • Strong communication, customer service, and leadership skills
  • Ability to stand for extended periods of time
  • Ability to lift and carry up to 20 pounds
  • Requires walking, bending, and performing repetitive tasks
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
  • Previous leadership or restaurant experience preferred
  • Reliable, accountable, and results-driven

9. Work Schedule

Flexible scheduling is available based on business needs, including days, evenings, weekends, and holidays.

  • Breakfast, lunch, and dinner shifts
  • Late nights, overnights, and weekends
  • Part-time and full-time opportunities

10. Leadership

  • Lead and supervise crew members during assigned shifts
  • Provide coaching, direction, and real-time feedback
  • Holds team members accountable to company standards and policies
  • Report incidents and ensure proper documentation is completed
  • Manage daily operations to ensure quality, service, and cleanliness standards are met
  • Monitor speed of service, order accuracy, and overall performance
McDonald's
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the SA - Shift Manager in Lytle, TX vacancy
  •  ...Shift Supervisor Does the challenge of assuming a leadership role at a million-dollar plus restaurant location inspire your ambition...  ...you, Wendy's is the place to be. Supported by your GM and management team, you will be given the opportunity to train and supervise... 
    Suggested
    Shift work

    Wendy's

    Natalia, TX
    3 days ago
  •  ...Shift Leader Unit Aide Are you a highly skilled and motivated individual looking for an immediate opportunity to take on a leadership...  ...the chance to oversee restaurant activities in the absence of a Manager. Your role will be crucial in ensuring the smooth operation of... 
    Suggested
    Immediate start
    Flexible hours
    Shift work

    Denny's

    Von Ormy, TX
    1 day ago
  •  ...assignments. Working under direction from the plant and/or production manager seeks to optimizes workflow and efficiency and meet production...  ...may assist with activities as needed throughout the workday (or shift): Receive and Soil Sort/ Classification Wash Dry Aisle... 
    Suggested
    Shift work

    Vestis

    Von Ormy, TX
    10 hours ago
  • $18.18 per hour

     ...operations by delegating job assignments and providing guidance. A Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for all workers and... 
    Suggested
    Full time
    Work experience placement
    For subcontractor
    Local area
    Shift work

    ABM Industries

    Von Ormy, TX
    3 days ago
  •  ...Job Description Job Description Job description The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused...  ..., people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during... 
    Suggested
    Hourly pay
    Shift work

    Burger King

    Lytle, TX
    11 days ago
  •  ...while maintaining overall profitability by assisting with the management of safety, productivity, accuracy, turnover, and training within...  ...cold conditions as well as dust and noise. Work is based on a shift schedule, and may include weekends. Overtime required as... 
    Shift work

    Vestis

    Von Ormy, TX
    3 days ago
  •  ...SUMMARY The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations... 
    Full time
    Part time
    Work at office
    Local area

    U.S. Renal Care

    Lytle, TX
    2 days ago
  •  ...(k) matching ~ Bonus based on performance ~ Competitive salary Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company, maximizing efficiency and... 
    Flexible hours

    A1 Sealcoating Llc

    Lytle, TX
    4 days ago
  •  ...Job Description Job Description Description: The Senior Project Operations Manager is responsible for leading the initial development and setup of projects from point of award through transition into active execution. This role works closely with the Applications... 
    Contract work
    Work experience placement

    Tomball Controls LLC

    Von Ormy, TX
    7 days ago
  •  ...interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey. The Food Service Assistant Manager is responsible for supervising the food preparation and cooking, maintaining a fully stocked kitchen inventory, and complying with... 
    Contract work
    Flexible hours

    El Tigre / Tex Best / La Lomita, Inc.

    Von Ormy, TX
    23 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SA - Shift Manager. Be the first to apply!