IA Processing Specialist

Investment Advisory Billing Specialist Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time, Non-Exempt Salary: $53,000-$55,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits. Summary: The Investment Advisory Billing Specialist i is responsible for processing billing-related activities for advisory accounts with a strong focus on accuracy, timeliness, and adherence to established procedures. This role supports the calculation, review, and posting of advisory fees within platforms such as the Wealth Management Platform (WMP). The specialist will primarily perform transactional and back-office processing tasks using internal systems and workflows while ensuring data integrity. You will work within a structured environment, handling requests submitted through a ticketing system and collaborating with internal teams to resolve routine issues. This role is ideal for individuals beginning a career in financial services operations, with an interest in billing, accounting, and investment advisory support. Keys: Financial Services, Investment Advisory, WMP (Envestnet), Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service Representative, Back Office Operations Responsibilities: Process billing-related requests for Investment Advisory accounts, including fee calculations, adjustments, and reconciliations. Execute tasks accurately and within established service level agreements (SLAs). Review account data to ensure billing accuracy and identify discrepancies. Follow defined procedures and workflows to complete routine processing activities. Maintain detailed records of completed work within systems and ticketing tools. Partner with internal teams (e.g., IA Support, Operations, Accounting) to resolve standard processing issues. Escalate complex or non-routine issues to senior team members as needed. Communicate professionally with internal stakeholders regarding request status or clarification. Prioritize and organize multiple tasks in a high-volume processing environment. Support quality control efforts by adhering to policies, procedures, and compliance standards. Contribute to process improvement initiatives by identifying inefficiencies or errors. Continuously learn systems, products, and processes related to advisory billing. Education Requirements: High School Diploma or GED required Bachelor’s degree in business, Finance or related field is preferred Basic Requirements: 0–1 year of experience in financial services, operations, billing, accounting, or a related field (internships or coursework acceptable) Strong attention to detail with the ability to perform repetitive, process-driven tasks accurately Basic understanding of accounting or billing concepts preferred Ability to follow documented procedures and work within structured workflows Strong organizational and time management skills Ability to work independently in a production-based environment Effective written and verbal communication skills for internal collaboration Basic proficiency in Microsoft Office (Excel, Word, Outlook) Ability to learn and navigate systems such as Wealth Management Platform (WMP), NetX360, or similar tools Problem-solving mindset with the ability to identify errors and elevate when necessary Preferred Requirements: 1+ years of investment advisory support experience Completion of the FINRA SIE exam FINRA Series 7 Experience with Envestnet / Wealth Management Platform Equal Opportunity Employer Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting. Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions. #J-18808-Ljbffr Advisor Group