SENIOR HUMAN SERVICES PROGRAM SPECIALIST

Senior Human Services Program Specialist - 64056700

This is a professional position involving statewide coordination of the Emergency Medical Services (EMS) Workforce, Health, Safety and Wellness of the Bureau of Emergency Medical Oversight (BEMO), EMS Section. Evaluates, develops and implements EMS workforce, health, safety, and wellness strategies for the EMS section. Conducts site visits with governmental and non-governmental programs delivering these services for EMS providers. Serves as a Subject Matter Expert (SME) on the current methodologies of EMS health, safety and wellness programs, based on findings develops and recommends programs to the section. Coordinates with other state agencies to build collaborative relationships. Works closely with other areas within the section to deliver training and support services. Conducts regional site visits with EMS providers and EMS Training Programs assigned to establish a rapport, source of contact with the EMS Section, and a resource. Site visits will include regulatory compliance monitoring, quality improvement results of providers, sharing of resources available to the providers such as grants, upcoming training, access to QI data and other issues. Customer service excellence will be delivered throughout this process. Provides technical assistance and support to EMS staff and BEMO's Data Unit daily. Coordinates activities and plans with other units within the EMS section to ensure that their activities are mutually supportive and consistent with training and educational goals and objectives. Conceptualizes improved approaches for EMS workforce, health, safety, and wellness training, education, and regulation. Develops long-term, intermediate and short-term plans, goals, objectives and activities for EMS workforce, health, safety and wellness training and education. Maintains all state-issued equipment and resources, including assigned vehicles—in a constant state of readiness, and completes all required logs, receipts, and approval documentation in accordance with department policy. Coordinates and represents the department at meetings and conferences regarding the development and implementation of EMS workforce, health, safety and wellness program goals and objectives within the goals of the EMS State Plan, EMS Advisory Council's workforce, health, safety and wellness committee, and the department. Serves as an active participant in state and national organizations involved in setting standards for EMS workforce, health, safety and wellness and paramedic educational programs, including but not limited to, the National EMS Management, National Association of EMTs and The Florida coalition of Firefighter's wellness and the Florida Paramedic Association. Works in the State EOC during disasters, for evaluations, deployment, personnel, supplies and medical support. In addition, participates on the planning committee to develop evaluation, deployment, personnel and medical support and all other ESF8 needs. Deployment to the field for assistance with the above areas before, during and after a disaster. Prepares and maintains a Regional Resource Guide (in conjunction with the position description) which serves to provide additional guidance and ready access to reference materials for anyone serving in this position. All other duties as assigned.

Required Knowledge, Skills, and Abilities: Knowledge of principles and practices related to State Budget Management, Accounting, Grants Management, Revenue Management, and general purchasing practices. Ability to perform research and formulate a strategy based on that research. Experience in quality improvement and program development.

Qualifications: Minimum qualifications High School Diploma or GED Equivalent required. Previous experience with developing initiatives for health, safety, and wellness groups Previous experience or training in incident management team disaster response Previous experience in interpreting data for quality improvement Valid Florida Driver License. The incumbent in this position may be required to use vehicles owned, leased, or operated by the state or county to conduct official state business. State or county vehicles shall be used only for officially authorized duties and not for personal use, unless a specific exception applies under Florida law (F.S. § 287.17). Preferred Qualifications Florida EMT or Paramedic Previous experience with patient movement and tracking Previous experience as an EMS instructor