Customer Relations Associate

The part‑time Customer Relations Associate greets all walk‑in customers at Servco Lexus Honolulu Pre‑Owned and makes customers feel comfortable by creating a warm and friendly environment. Responsibilities Greets and assists customers in a professional and friendly manner upon entrance into the dealership Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage Ensure timely and accurate recording of customer and floor traffic information into daily log Answer incoming phone calls and direct calls or relay messages to appropriate parties Maintain professional appearance of showroom and work area Requirements High school graduate or equivalent Minimum 6 months of customer service, receptionist and/or clerical experience Must be able to type 35 wpm Proficient in Microsoft Excel Dedication to customer service excellence Excellent written and verbal communication skills Maintain a professional appearance Work schedule: Saturdays and occasional weekdays to cover for absences Equal Opportunity Employer and Drug-Free Workplace Pay Range: $15.55 - $19.36 per hour #J-18808-Ljbffr