Customer Relations Associate
$15.55 - $19.36 per hourServco
The part-time Customer Relations Associate greets all walk-in customers at Servco Lexus Honolulu Pre-Owned and makes customers feel comfortable by creating a warm and friendly environment.
Responsibilities:- Greets and assists customers in a professional and friendly manner upon entrance into the dealership
- Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
- Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage
- Ensure timely and accurate recording of customer and floor traffic information into daily log
- Answer incoming phone calls and direct calls or relay messages to appropriate parties
- Maintain professional appearance of showroom and work area
- High school graduate or equivalent
- Minimum 6 months of customer service, receptionist and/or clerical experience
- Must be able to type 35 wpm
- Proficient in Microsoft Excel
- Dedication to customer service excellence
- Excellent written and verbal communication skills
- Maintain a professional appearance
- Work schedule: Saturdays and occasional weekdays to cover for absences
Vacancy posted 3 days ago
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