Operations Coordinator, Senior

Job Description

Job Description

Special Information

• This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.
• Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver’s license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.

About the Department/College

NAU’s Academic and Workforce Alliances Office plays a crucial role in bridging the gap between academic learning and practical workforce skills.

About the Position

NAU Desert Campuses is recruiting an Operations Coordinator, Senior. This position plays a critical role in supporting the day-to-day academic and operational functions of NAU Desert Campuses, a dynamic statewide network serving students and academic programs across Southern Arizona (Tucson and Yuma) and the Central Arizona region (Maricopa and Pinal Counties). The incumbent is responsible for coordinating operational logistics and administrative activities that ensure academic programs and campus operations run efficiently and effectively. Key responsibilities include managing classroom and facility scheduling, supporting academic units, faculty, staff, students, community partners, and other stakeholders, and facilitating the successful use of NAU facilities, with a particular focus on NAU–North Valley. The position serves as a central point of coordination to ensure a positive and seamless instructional and campus experience across multiple locations.

Responsibilities Include

70% - Academic Operations

• Coordinate classroom use at the various Desert Campuses location, including at the NAU-North Valley, NAU-Yuma, community college campuses, as well as other assigned statewide locations, including:
• Liaise and interface with other offices, such as NAU CAPCOT/Space Management, NAU ITS, and academic units as needed to facilitate day-to-day campus operations.
• Maintain, track, and facilitate creation and renewal of facility use agreements with outside agencies/organizations.
• Assign and monitor all classroom logistics to ensure facilities are maximized and costs are effectively managed.
• Ensure confidentiality of appropriate information under FERPA guidelines.
• Maintain and update schedule of courses and course rotation spreadsheets, gather required information and clarify missing or unclear information with academic program chairs/directors.
• Create and/or generate reports and data integrity queries.
• Manage and maintain room reservation requests to various Desert Campuses and partner facilities, confirm reservation requests, and update partner facility owner of any changes to course schedules or class cancellations.
• Manage and maintain the processes for NAU faculty and students to obtain access to various partner facility resources such as classroom computer, WIFI, or other computer networks.
• Serve as the NAU point of contact to coordinate with various facility partners to obtain non-NAU system username/password, key cards/classroom keys, etc. for NAU faculty and students.
• Support NAU faculty teaching at various Desert Campuses in troubleshooting campus specific classroom/computer login issues, facility access, etc.
• Serve on committees and other special projects.

20% - Campus Support

• Serve as the NAU-North Valley Building Manager, including:
• Unlock main lobby, classrooms, and office doors as needed.
• Help arrange classroom set-up (tables and chairs), as needed.
• Conduct regular walk-through of building to identify any needed maintenance, service or repairs, and potential safety concerns.
• Serve as the point of contact with NAU Police Department for: building security issues, submitting weekly crime logs and reporting as required, and in cases of public use of space, ensures contract includes responsible person for building security.
• Serves as point of contact with Phoenix Police Department for building security issues.
• Serves as the designated Campus Security Authority and is responsible for reporting Clery-qualifying incidents.
• Serves as the point of contact for weekly crime log that mu

5% - Supervision and Training

• Supervise student workers at NAU-North Valley for front office support including greeting visitors and directing them to appropriate locations and ensuring cleanliness of shared faculty and student spaces.

Minimum Qualifications

• Bachelor’s Degree in Relevant field
• 3 years of building coordination/administration experience

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of organizational practices.

Skills

• Coordination of activities and establishing priorities.
• Organizational and project management skills.
• Microsoft Office Suite (Word, Excel, PowerPoint).

Abilities

• Works independently.
• Communicates effectively.

Compensation

Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at View phone number on us.fitly.work or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

Northern Arizona University will not provide any U.S. immigration support or sponsorship for this position.

Submit your Application

To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at View phone number on us.fitly.work, View email address on us.fitly.work, or PO Box 5633, Flagstaff AZ 86011.