Warehouse Associate

Job Description

Job Description

Who We Are

SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry's only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.

Job Description

As a Warehouse Associate at SmartRent, you will play a critical role in supporting our supply chain and inventory operations. You will be responsible for fulfilling online orders, preparing and shipping smart home hardware for field installation projects, and maintaining accurate inventory records to ensure seamless service delivery across our platform.

Responsibilities

• Ordering stock and fulfilling online orders via SmartRent's e-commerce store.
• Prep, re-package, and ship smart home hubs to field installation projects.
• Work cross-functionally with various supporting teams (such as Client Success, Accounting, Product Management, and Field Installation groups).
• Work with the Procurement Manager to determine purchasing needs and requirements.
• Perform safe operation of material handling equipment for the purpose of receiving, sorting, counting, picking, and delivering materials with accuracy.
• Assist in the reconciliation of inventory, load discrepancies and packaging.
• Maintain and update accurate records of assigned inventory.
• Standard inventory management procedures and develop necessary reports to facilitate accurate inventory counts.
• Conduct searches to locate products within the system and adjust records when there are discrepancies. Take steps to correct and prevent discrepancies and make recommendations for process improvements.
• Maintain security over inventory and in conjunction with management, monitor loss prevention programs.
• Perform quality assurance tasks, which include learning to test our products, inspecting shipments, and reporting any malfunctioning products to management.
• Encourage continuous process improvement to deliver an excellent experience every time, all the time.
• Physical requirements include sitting or standing in one position for a long period of time, up to 8 hours. Walking, standing, bending, reaching, lifting, moving or carrying objects that may weigh up to 50 pounds (e.g. boxes, pallets etc.)

Required Qualifications

• 2 years related experience and/or training in a warehouse environment
• Requires knowledge of and experience with inventory management procedures and general warehousing terminology and practices
• Experience and proficient in database management, analyzing and reporting data regarding inventory issues, results, trends, solutions
• Microsoft Excel / Google Sheets skills

Preferred Qualifications

• Exceptional written and verbal communications skills
• Self-motivated with a deep affinity for problem solving
• Always willing to roll up your sleeves and take on something hands-on

We Put Our Employees First

We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.

• Do the hard work and go out of your way to deliver excellence

• Own outcomes and learn from your mistakes

• Are a collaborative and supportive team player—win or lose, you lift others up

• Value authenticity, diverse perspectives, and inclusion in the workplace

• Have a passion for smart tech and the real estate industry

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