VP Clinical Delivery Applications

OU Health is seeking an experienced, dynamic, and strategic leader to fill the role of Vice President (VP), Clinical Delivery Applications . The VP Applications will serve as a key advisor and leader, responsible and accountable for overseeing the full suite of clinical and revenue cycle applications and modules deployed throughout the organization. This leader will drive the strategy, development, implementation, optimization, and maintenance of all patient care applications, ensuring timely, accurate, creative, and cost-effective solutions that support the mission, goals, and operations of OU Health. The ideal candidate will have proven experience building and managing a team in a large, complex, academic health system environment. This role provides leadership around the Epic suite of applications and all adjacent systems, including Pharmacy, Lab, Enterprise Imaging, and other assigned applications. The VP will also oversee projects related to the EHR, including the delivery of embedded and bolt-on Artificial Intelligence (AI) functionality, promoting a customer-service oriented support organization. General Descriptio n:The VP Applications will be a leader and advisor, with proven experience in building a team in support of the suite of patient care applications. The VP Applications is accountable and responsible for overseeing the suite of clinical and revenue cycle applications and modules that have been deployed within the organization. The individual in this role will provide leadership around the development, implementation, optimization and maintenance of those applications that are part of the Epic suite, as well as any other adjacent applications and modules, such as Pharmacy, Lab, Enterprise Imaging, and other applications as assigned, in a customer-oriented manner. This VP ensures that the clinical and revenue cycle applications needed to support the mission, goals and operations of the organization are provided in a timely, accurate, creative, and cost-effective way. Additionally, the VP Applications is responsible for overseeing any projects related to the EHR system(s), including the delivery of embedded and bolt on Artificial Intelligence (AI) functionality. This position will be responsible for developing and maintaining the overall service delivery strategy associated with the full suite of healthcare applications within the organizatio es:Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the positio n. Manages the full suite of applications across the continuum of care portfolio, including Epic, Pharmacy, Lab, Enterprise Imaging, and other supporting applicatio ns.Provides direction to all resources that support Clinical and Revenue Cycle applicatio ns.Resolves barriers and issues surrounding implementations and on-going support of EHR and supporting applicatio ns.Develops team members ensuring they can solve problems, think critically, and deliver services within documented SL As.Interacts closely with the Chief Medical Information Officer (CMIO) to understand physician priorities and support nee ds.Interacts closely with the Chief Nursing Officers to understand nursing priorities and support nee ds.Participates in the IT governance process and decision making impacting Clinical and Revenue Cycle application priorities and strategi es.Oversees execution of approved optimization decisions generated within the governance proce ss.Determines application team resource allocation, structure, policies and practices relating to clinical and supporting applicatio ns.Maintains effective relationships and communications with executives, department heads and other key customers in departmental supported are as.Manages all care delivery application vendor relationships in collaboration with vendor management process es.Increases efficiencies of the clinical application portfol io.Promotes a customer-service oriented support organizati on.Resolves issues encountered during and post system implementation, working with all levels of personnel both internal and external to the organizati on.Evaluates new technologies/software that may provide opportunities for solutions or new applications necessary to accomplish organizational goals, objectives, and strategi es.Works closely with HR, Finance, Security, Compliance and Legal groups to ensure policies are upheld and budget commitments are achiev ed.Establishes and promotes clinical applications’ key performance indicato rs.Complies with change management and other processes to ensure efficiency and effectiveness of the applications support operatio ns.IT sponsor accountable and responsible for any care delivery application implementatio ns.Coordinates with any third-party contractors brought in to implement or support clinical applicatio ns.Identifies and Supports Artificial Intelligence (AI) implementations for the patient care applications portfol General Responsibilit ies:Performs other duties as assi tions Education Requir ementsMaster's Degree req uired.Degree in Information Technology, healthcare administration, clinical field pref erred.Experience Requir ements7 to 10 years progressive leadership experience req uired.6 or more years application IT experience, including at least 3 or more years in Care Delivery application IT in a large, complex, academic health system in a management, project management, or leadership role req uired.Prior experience managing large Epic / EHR teams (e.g. 100+ people) pref erred.Licensure/Certifications/Registrations Require ments None req uired Knowledge, Skills & Abilities Requi rementsThorough understanding of operational IT (implementation, maintenance optimization resource management, etc.)EHR (Electronic Health Record) and healthcare software implementation experience re quired.Large scale acute and ambulatory setting expe rience.Understand Project Management methodology based on project management prin ciples.Knowledge of process improvement methodo logies.Knowledge of Artificial Intelligence (AI) and how to leverage AI functionality in support of clinical oper ations.Experience facilitating complex decision making among multiple executive stakeholders with different interests and prio rities.Demonstrated ability to elicit, analyze and communicate business requirements from multiple customers across disparate fun ctions.Understand local integrated delivery systems of a large, multi-site academic health system.Ability to exercise sound judgment and make decisions based on accurate and timely an alysis.Excellent communication with staff, customers, and lead ership.Ability to analyze information, evaluate results to choose the best solutions and solve pr oblems.Superior judgment, problem solving and cognitive skills.Superb written and oral communication skills on interpersonal and technical levels.Demonstrated knowledge and skills in assessing and mitigating risks through risk pl anning.Demonstrated experience in business development and/or strategic and tactical planning and execution including marketing, communications and financial pl anning.Knowledge of IT Service Management and ITIL key practices and co ncepts.Ability to manage internal IT and outsourced vendors to meet service levels.Exhibits strong interpersonal skills, demonstrating the ability to navigate the political landscape of the organi zation.Demonstrates executive presence, broad thinking and is articulate across all levels of the ente rprise.Experience leading application product management, project management, and portfolio mana gement.A deep understanding of the software development experience, processes, agile practices, tools, and techno logies.Capacity to deliver on deadlines while contributing to various stakeholders, projects and business relationships a t once.Exceptional emotional intelligence to help manage complex relationships partners, stakeholders, design, engineering and lead #J-18808-Ljbffr OU Health