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Global Direct CX Strategy & Program Lead

Uber

Uber is seeking a Program Lead for Global Direct CX to shape the customer experience strategy across regions. You will lead a small global team reporting to the Global Direct CX Director and partner with Tech, regional CommOps POCs, and central teams to elevate end‑to‑end experiences for merchants, couriers, and eaters. The role blends strategic thinking, project management, and data‑driven decision making, with global scope and local nuance. #J-18808-Ljbffr Uber

Vacancy posted 1 day ago
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