District Manager
Pinnacle Dietary Global
Job Description
Job Description
JOB SUMMARY:
Under the direction of the Regional Operations Manager, the District Manager will manage and direct the operation of multi-unit assigned accounts. The district manager will oversee a team of food service directors to ensure PDG meets a service of excellence through sanitation, corporate compliance, and resident satisfaction.
KEY RESPONSIBILITIES:
- Recruits, Trains, and Onboards new directors and staff within established timeframes.
- Conducts, with the directors, weekly sanitation inspections and assigns Plan of Correction (POC) within timeframe for completion. Performs follow-up and direction with POC development and sustained corrective actions.
- Communicate expectations and ensure accountability of directors and staff.
- Oversees spending, food procurement and ensures established budget compliance.
- Troubleshoots and addresses day-to-day operational issues and those voiced by administration.
- Ensures corporate compliance through WhatsApp participation, weekly accounting reports, census reports, test trays and scheduled in-services.
- Maintains regular communication with Directors of assigned accounts through conference calls and TEAMS Meetings.
- Ensures adherence to all Facility, Local, State and Federal Regulations.
- Maintains excellent relationships with facility administration and department employees. Initiate one-on-one meetings with DON or admin when on site.
- Promotes professional growth and development of Directors through establishing goals, monitors execution and performs follow up.
- Maintains a presentable and professional work attire including name tag.
- Attends Resident council, food committee and other onsite food related events.
- Interacts with residents to build trust, gather feedback and improve satisfaction.
- Performs other duties as assigned by regional manager and VP.
PREFERRED QUALIFICATIONS:
- At least 1 year experience operating a single PDG account.
- Minimum of 5 years proven leadership experience in multi-unit setting.
- Experience in the healthcare food service operations.
- Excellent communication skills with a strong emphasis on client relationship building and employee engagement.
- Current CDM and Serv-safe Certification.
- Strong knowledge of current food trends with a focus on quality, production, sanitation, food cost and plate presentation.
- Knowledge of P&L accountability and contract-managed service experience desirable.
- Must be forward thinking, initiative-taking, and the face of Pinnacle Dietary Global.
- Covid Vaccine, Physical exam and PPD test required.
BENEFITS
- Medical
- Dental
- Vision
- Life Insurance
- Disability Insurance
- 401K
- PTO Time
Travel: Mandatory travel to assigned locations but not limited to. Additional travel may be requested by Regional Manager
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