Help Desk / Field Support Technician

CyberLinx Solutions LLC

Job Description

CyberLinx Solutions is seeking a customer-focused Help Desk / Field Support Technician to provide first level technical support and onsite assistance for end users. This role is responsible for troubleshooting hardware, software, and connectivity issues, supporting desktop environments, and ensuring timely resolution of service requests.

The ideal candidate is dependable, service oriented, and comfortable working both remotely and onsite at user or branch locations.

Key Responsibilities

Provide Tier 1 support for desktops, laptops, mobile devices, and peripherals
Install, configure, and troubleshoot systems running Microsoft Windows
Support email and collaboration platforms such as Microsoft 365
Troubleshoot basic networking issues (Wi-Fi, VPN, DNS, DHCP, printers)
Perform hardware deployments, workstation setups, and imaging
Document incidents and resolutions in the ticketing system
Escalate complex issues to Tier 2 or Tier 3 teams as needed
Provide onsite field support when required

Apply

Vacancy posted 24 days ago

Similar jobs that could be interesting for youBased on the Help Desk / Field Support Technician in Annapolis Junction, MD vacancy

FIELD SUPPORT TECHNICIAN - PRINTER SUPPORT
$63.54k
...Field Support Technician Empower AI is seeking a Field Support Technician to serve as an on-site Tier II and printer management resource... ...demonstrated aptitude in desktop support, field service, help desk, or IT hardware installation. Working knowledge of Windows...
Suggested
Permanent employment
For contractors
Remote work
Relocation
Night shift
Empower AI
Fort George G Meade, MD
2 days ago
Customer Service Printer Technician
$25 - $27 per hour
...partners. As a small, agile company supporting national security initiatives... ...\n Customer Service Printer Technician\n SUMMARY:\n \n Advanced... ...position is not a general help-desk, IT support, or consumables role... ...-volume printers \n Previous field service or repair technician...
Suggested
Work at office
Local area
Advanced Programs, Inc.
Columbia, MD
4 days ago
FIELD SUPPORT TECHNICIAN - ONSITE ANCHOR
$57.47k
...Field Support Technician - Onsite Anchor Empower AI is seeking a motivated Field Support Technician - Onsite Anchor to serve as the on-site... ...demonstrated aptitude in desktop support, field service, help desk, or IT hardware installation. Working knowledge of Windows...
Suggested
For contractors
Remote work
Night shift
Empower AI
Hanover, MD
1 day ago
Customer Service - Donor Support Technician
$16.61 - $18.13 per hour
...Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs The expected base pay for this position at hiring is $16.61/hour - $18.13/hour. Please note this wage...
Suggested
Work experience placement
Local area
CSL Plasma
Glen Burnie, MD
3 days ago
Customer Service - Donor Support Technician
$16.61 - $18.13 per hour
...Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs The expected base pay for this position at hiring is $16.61/hour - $18.13/hour. Please note this wage...
Suggested
Full time
Work experience placement
Local area
CSL
Glen Burnie, MD
1 day ago
Commercial Handyman Technician
$19 - $22 per hour
...restaurants, and other commercial facilities. Our “In-House Technicians” are sought after, knowledgeable, experienced, career... ...through Friday | Vehicle maintenance (Managed by others) | Office Support | Performance reviews | Casual atmosphere | Significant amount...
Bi-weekly pay
Hourly pay
Full time
Casual work
Work at office
Remote work
Monday to Friday
Night shift
Weekend work
Maximum Handyman LLC
Laurel, MD
5 days ago
USAF - Service Desk / NOC Lead
...cFocus Software seeks a Service Desk / Network Operations Center (... ...) Lead to join our program supporting the United States Air Force (... ...Technology, or a related field Demonstrated ability to lead... ...coverage and handoffs, and guide technicians supporting systems,...
For contractors
Immediate start
Night shift
cFocus Software Incorporated
Linthicum Heights, MD
15 days ago
Commercial HVAC Service Technician
$42 - $54 per hour
...Job Description Job Description Description: Magnolia Plumbing, Inc. is looking for experienced HVAC Technicians to work in our Commercial Service Department. The right candidate will be able to perform a variety of standard to moderately complex technical tasks...
Hourly pay
Joseph J Magnolia
Laurel, MD
12 days ago
Commercial Pest Control Technician
$19 - $20 per hour
...~ Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required... ...90 days of employment (company paid) Ability to work in the field independently, manage route-based assignments and interact with...
Hourly pay
Orkin
Annapolis Junction, MD
3 days ago
PEP BOYS - General Service Technicians
...Description Job Description PEP BOYS / Mavis Tire - General Service Technicians Competitive Weekly Pay + Weekly Incentive Compensation |... ..., you'll perform essential maintenance and tire services that help keep our customers safely on the road. You'll work alongside...
Weekly pay
Full time
Immediate start
Mavis Tire Supply
Laurel, MD
14 days ago
Additional Services Technician
$18 - $21 per hour
...Description Job Description 12011 Guilford Road Suite 102North DC, Maryland 20701 Position Summary The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation...
Hourly pay
Weekly pay
Work at office
EcoShield Pest Solutions
Annapolis Junction, MD
14 days ago
Service and Sales Technician | $65,000-$70,000 yearly
$65k - $70k
...over 85 years. Auto-Chlor System is hiring a Route Sales Representative to join our Foxboro team. This is a hands-on route position supporting restaurants and commercial kitchens while managing your own customer route. About the Role: After paid training, you'll...
Hourly pay
Monday to Friday
Auto-Chlor System of New York City, Inc.
Laurel, MD
14 days ago
Service Technician
$18 per hour
...12011 Guilford Road Suite 102North DC, Maryland 20701 Service Technician Position Summary The Service Technician delivers exceptional... ..., and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication,...
Hourly pay
Weekly pay
Work at office
EcoShield Pest Solutions
Annapolis Junction, MD
14 days ago
Road Service Technician - Jessup, Maryland
$24 per hour
...Job Description PLEASE NOTE: This is a field-based position. Applicants must live within... ...forklift mechanics/field service technicians to join our team. You will start your day... ...every team member shares in the success they help create. We believe in rewarding hard work...
Temporary work
Monday to Friday
Alliance Material Handling Inc
Jessup, MD
4 days ago
General Service Technician / Lube Tech
...enthusiastic General Service / Lube Technicians to join our high-volume... ...Week – predictable schedule that supports work-life balance ~ Opportunities... ...excited to grow in the automotive field, join Easterns Automotive Group and help us be the best place to buy a pre...
Easterns Automotive Group
Laurel, MD
4 days ago
HVAC Commercial Service Technician
$60 per hour
...HVAC Field Engineer - Foreman - Journeyman Mechanic$60HRJoin a team that's committed... ...opportunities for professional growth, and a supportive work environment where your expertise... ...and contractors.Guide and support junior technicians with your wealth of experience.Uphold...
For contractors
Liberty Personnel Services, Inc.
Laurel, MD
4 days ago
Commercial Plumbing Technician
...best people, so we hire the best and invest in their success. Magnolia Plumbing is seeking an experienced Commercial Plumbing Technician to join our team. This position is responsible for diagnosing, repairing, installing, and maintaining plumbing systems in...
Apprenticeship
Relocation package
Joseph J Magnolia
Laurel, MD
1 day ago
Commercial HVAC / Refrigeration Technician
...license, or relevant experience in commercial HVAC and refrigeration field. Our office is in Columbia, MD. We offer top competitive pay, a... ...Description This is a full-time role for a Commercial HVAC/R Technician. The Commercial HVAC/R Technician will be responsible for...
Hourly pay
Full time
Apprenticeship
Work at office
Quick Servant Company Inc
Annapolis Junction, MD
3 days ago
Nutrition Services Technician
...Dietitian Nutrition Services specialist, you will collaborate with other healthcare professionals to develop personalized nutrition plans, support patients through their health journeys, and promote wellness and preventive care through balanced diet practices. This role demands...
MEDSTAR HEALTH
Jessup, MD
23 hours ago
Now Hiring IT and Telecom Field Technicians
...looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national... ...kind of person who thrives in the field and loves the variety that comes... ...efficient I.T. services that help our clients stay competitive and...
Hourly pay
For contractors
Immediate start
Flexible hours
HARDY INDUSTRIES
Laurel, MD
16 days ago
Technical Sales Specialist - Life Sciences Mass Spectrometry & Omics
...applications. Responsibilities Identify and prioritize new client opportunities; develop sales strategies to grow market penetration Support Account Managers in uncovering opportunities and building customer relationships as trusted technical advisor Manage sales...
Thermo Fisher Scientific
Maryland, MD
14 days ago
Inside Sales Coordinator
$39.52k - $49.7k
...Reports to Tool and Fastener Operations Manager Requirements Experience with commercial building materials is most helpful to success in this position. Candidates must have a positive attitude and professional appearance. This position requires excellent...
Contract work
Local area
COWTOWN MATERIALS INC
Jessup, MD
3 days ago
Field Services Technician I
...Field Services Technician I The Field Services Technician I provides proactive... ...onsite and remote technical support for DAS Health clients, serving... ...service records. This role helps keep client systems running... ...quickly. They assist the Service Desk with call queues and service...
Remote work
DAS Health
Fulton, MD
2 days ago
Entry-Level Field Technician
...Rehabilitation and Cross Bore markets. We have a current opening for a Field Technician. Our Core Values: Safety Culture - We... ...what we say, the FIRST time. Customer and Stakeholder Support - We support and foster long term relationships with our...
Weekly pay
Temporary work
Shift work
Equix, Inc.
Laurel, MD
3 days ago
Shop Service Technician
...Shop Service Technician Blaze - Maryland - Jessup, MD 20794 Position Type Full Time Job Shift Day Shop Service Technician... ...Service Technician is responsible for providing in-shop technical support, diagnostics, service, and repairs for a diverse portfolio of...
Full time
Remote work
Monday to Friday
Shift work
Owens Equipment
Jessup, MD
5 days ago
Field Service Technician
...across every area of their business, supporting your growth and sharing our knowledge... ...looking for a skilled and customer-focused Field Service Technician who enjoys solving problems, working... ...in the field and not stuck behind a desk Like building relationships with...
Temporary work
Toyota Material Handling
Annapolis Junction, MD
3 days ago
Field Service Technician
$28 - $34 per hour
...knowledge are unmatched. Supporting our customers with... ...hands, being out in the field, and seeing the direct... ...This role is perfect for technicians who enjoy travel, thrive... ...always be stuck behind a desk, your "office" is the... ...disruptive technologies that help businesses flourish...
Hourly pay
Full time
For contractors
Work at office
Local area
Remote work
Flexible hours
Topcon Positioning Systems Inc
Annapolis Junction, MD
2 days ago
Field Service Technician
...Field Service Technician Role Overview: We are looking for a Field Service Technician to join our team in the Mid-Atlantic area based in Virginia... ...required standards outlined in training, SOPs and product support updates. Works to maintain all equipment in optimal working...
Immediate start
Kodak LTD.
Annapolis Junction, MD
1 day ago
Field Service Technician
...We seek an experienced forklift technician with 3+ years' experience in a shop or field setting. Automotive technicians with Experience in Dealership experience setting are also encouraged to apply. Diagnose, adjust, repair, or overhaul mobile mechanical, hydraulic, and...
Hourly pay
Weekly pay
Full time
Remote work
Monday to Friday
Shift work
Coric Equipment
Jessup, MD
1 day ago
Field Service Technician
$38.05 - $44.25 per hour
...assigned service vehicle maintained to manufacturer standards with support from fleet management company Respect and protect Hiab and... ...brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab's equipment. As the industry...
Hourly pay
Traineeship
Work experience placement
Local area
Remote work
Relocation package
Hiab
Jessup, MD
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk / Field Support Technician. Be the first to apply!