General Manager (Dallas)

Digi is a Cobalt Service Partners’ company and the security integrator of choice for a major public-sector client in the Dallas‑Fort Worth region. Digi is now executing a large, multi‑year capital program with a substantial security scope, and this account is being stood up as its own business unit.

Cobalt Service Partners is a private equity‑backed company building the most impactful business in the commercial access and security industry, covering access control, video surveillance, intrusion detection, and other low‑voltage systems integration. Cobalt is backed by Alpine Investors, a private equity firm with $15B+ AUM specializing in middle‑market services and software. Just two years after launching, Cobalt has successfully acquired sixteen partner companies and established itself as one of the leading platforms in a highly attractive and fragmented industry benefiting from strong secular growth tailwinds.

Position Overview

This is a rare seat. Digi is hiring a General Manager who will own a strategically vital account with the scale and complexity of a mid‑size company, the visibility of a flagship program, and the resources of a fast‑growing platform behind it. You will run a business, not a project. You will have a direct line to senior leadership and platform support across engineering, procurement, sales enablement, and shared services.

The program spans approximately 230 facilities across nine districts. Your job is to deliver every campus the same proven way, on time, with no errors and no safety issues, while building the customer relationship and the financial results that make this account grow.

What You Are Accountable For

• Build and own the account relationship at every level, from security and safety leadership to construction, purchasing, and finance, so the relationship never depends on one person and never wants another partner.
• Make delivery repeatable by creating and enforcing one standard, written process for each campus, scaling consistently across all sites with the same quality every time.
• Deliver clean: no errors, no rework, no safety incidents on campus, with quality checked before any site is closed.
• Lead quarterly business reviews with leadership, owning the agenda, the scorecard, the open‑issues list, and the forward plan.
• Deliver the program numbers: revenue, gross margin, and EBITDA on plan.
• Build and manage the subcontractor crew base, vetting, standing up, and operating multiple subcontractors seamlessly alongside the Digi team.
• Own cash: stay on top of invoicing, receivables, and the cash mechanics of a publicly funded capital program.
• Maintain small‑business and minority‑business spend at or above 30% of subcontractor activity.

Qualifications

• P&L ownership of at least $40M, or a single account or program of at least $30M of comparable complexity, ideally in construction, security integration, low‑voltage, or a multi‑site institutional environment.
• Demonstrated fluency in subcontractor economics: sourcing, vetting, pricing, performance management, and margin protection.
• Deep familiarity with public‑sector contracting: master service agreement, encumbered funds, change orders, small‑business spend requirements, and the cash mechanics of a publicly funded capital program.
• Track record of hitting numbers through discipline and forecasting, not last‑minute heroics.
• Experience hiring, developing, and holding A‑level people accountable in a field operations environment.
• Ability to build and own executive‑level customer relationships at genuine depth, not just surface presence.
• Strong written process orientation: builds scalable delivery systems, not workarounds.

Personal Attributes

• Runs toward complexity and ambiguity; comfortable standing up something new rather than inheriting a running operation.
• Reads a room and a relationship at the human level; leadership will trust this person.
• Direct communicator who says what needs to be said and follows through.
• Ownership mentality: owns the outcome, not just the activity.
• Organized enough to keep a program of this complexity moving without losing track of the details that matter.
• Collaborative with the platform around them while staying decisive when it is time to decide.

Why This Seat

If you have run large, complex public‑sector programs and wanted the P&L and the autonomy to run one like an owner, this is that seat. You will have a platform behind you for engineering, procurement, sales enablement, and shared services, and direct access to senior leadership. The bond steadily becomes finished jobs, real profit, and cash in the bank. The right person will build something they are genuinely proud of.

Cobalt’s Core Values

• Unwavering Stewardship: We believe advancing founders’ legacies is a privilege. We do right by our founders, teams, and customers in good times and in bad.
• Excellence in Action: We hold ourselves accountable to the highest standards. We’re bold in our pursuits, don’t make excuses, and relentlessly empower each other to get the job done.
• Seek and Tell the Truth: We’re honest with ourselves and others. We do what we say we’ll do, say what needs to be said, and search for the right answer regardless of where it comes from.
• Love Learning: We’re always learning as individuals, as a team, and as a business. We show up humble, curious, and with the courage to change our minds.
• Enjoy the Ride: We’re fired up by our mission, love our team, and don’t take either for granted. We show up authentically, assume best intent, and try not to take ourselves too seriously.

Learn more about Cobalt Service Partners at cobaltsp.com.

Equal Employment Opportunity

As set forth in Digi Security Systems’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.