Personal Lines Account Manager Assistant

Personal Lines Account Manager Assistant

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Account Manager Assistant at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A Day in the Life

This position is a five-day-a-week on-site position based out of our regional listed office location(s), from 8:30 am to 5:00 pm.

The Account Manager Assistant provides support to the Account Management team with assistance in various duties, such as processing carrier endorsements, carrier cancellations, claim follow up, email distribution from department inbox, download reports, client ID cards, mortgage evidence of insurance, etc.

As our Account Manager Assistant on the Personal Lines Insurance team, you'll take part in

• Process day-to-day requests received from internal and external clients.
• Process policy change requests/endorsements such as adding vehicles, adding mortgagee clauses and additional insureds as a result of the certificate requests
• Update agency management system when required by specific task of the change (non-download items).
• Assist with the timely renewals and processing of policies
• Facilitating with answering internal phone calls
• Provide administrative support while handling front desk responsibilities including greeting visitors, managing phone calls and maintaining a welcoming office environment

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High school diploma or equivalent
• 4-40 Florida insurance license required within 90 days of hire
• Proficiency with MS Office, including Excel
• Excellent customer service skills

These additional qualifications are a plus, but not required to apply:

• At least one year of insurance agency experience
• Bachelor's degree or higher
• Active and Current 2-20 insurance license
• Experience with EPIC, Sagitta, and Image Right

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid and flexible work
• Charitable contribution match programs
• Stock purchase opportunities
• Competitive compensation
• Entrepreneurial leadership
• Unmatched, scalable resources
• Committed to core values
• Inclusive culture

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.